Now Hiring - RNK Distributing - Manufacturing Customer Service/Sales in Knoxville, TN

RNK Distributing is an industry leader in quality Sewing, Quilting & Embroidery Products sold exclusively through independent retailers. We cater to the enthusiastic hobbyist looking to bring their imagination to life.

RNK Customer Service Representative must be a highly motivated, outgoing, and enthusiastic individual with an exceptional level of personal integrity. Successful candidates will have a willingness to develop product expertise and strong rapport with customer base. Individual must be goal oriented, self-confident, willing and able to work within a team.

RNK Customer Service Representative will work closely with Sales Manager. Responsibilities include:

• Providing an exceptional level of customer service in the performance of role
  • Internal and external
• Working toward attainment of weekly sales goals
• Completing task list as assigned by Sales Manager
• Increasing familiarity with product lines/product line additions
• Wholesale trade show sales

Daily tasks include:

• Contacting existing customers as assigned. Re:
  • Back-order list/upsell
    • Update spreadsheet
  • New product introductions
  • Quarterly promotion information
  • Post-event follow up
• Answering customer calls/email

• Update retailer contact information
• Reporting to Sales Manager:
  • Reported product issues
  • Sales results
  • Key market information

Office Hours: Monday - Friday 8:30 am - 5:00 pm

$14 - $16/hour - based on experience