Now Hiring - Vertex Real Estate - Professional Services Administrative Assistant/Assistant Property Manager in Amherst, MA

Full description of the position

We are looking to grow our property management team! Looking for either an Administrative Assistant with some experience working in an office setting, or someone with a bit more experience who would be suited for an Assistant Property Manager role. This is a great starting point for someone looking to get into property management, as we are a growing company that loves to promote from within. The ideal candidate is someone who is organized, detail-oriented, and enjoys interacting with customers/clients in person, on the phone, and via email.

Interested applicants for this position must submit a Resume and Cover Letter in order to be considered.

COMPANY:

We are a growing customer service oriented property management and leasing company, handling residential buildings in the Amherst-Northampton area and the surrounding towns. We prioritize providing our customers with the highest level of respect and understanding, and we do the same for our employees. We have an incredible team of caring individuals, and we’d love to have you join us!

DUTIES AND RESPONSIBILITIES MAY INCLUDE:

- Customer Service: Greeting and assisting customers in the office, on the phone, and via email.

- Answering tenant questions, maintenance requests, and receiving rent payments.

- Various administrative tasks involving printing, scanning, mailing, filing, and working with computer reports

- Entering and organizing data in our management software (Rent Manager), spreadsheets, and managing and organizing paper files. Google Workspace tools are mainly used, with some use of Word and Excel.

- Visiting properties for inspections and other tasks

- Coordinating with vendors and maintenance technicians

- Communicating with local housing assistance providers

- Assisting property managers with daily tasks

- Planning and preparation for unit turnovers

HOURS:

Full-time schedule: Monday - Friday, 9:00 am to 5:30 pm, with a half-hour daily lunch break.

REQUIREMENTS:

Experience as a receptionist, administrative assistant, or a similar position.

Comfortable on the phone, answering and making calls to tenants, cosigners, vendors, etc.

Excellent communication skills, both written and verbal.

Close attention to detail and strong organization and task management skills.

Bilingual English/Spanish is a plus (but not required)

BENEFITS:

-Paid vacation and holidays

-Health Insurance HRA

Please email a cover letter and resume to apply.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour based on experience

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Amherst, MA 01002: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location