Primary Position Duties:

• Pick and prepare orders placed online and over the phone.
• Pickup orders will be taken out to the guest's vehicle, and delivery orders will be taken to their residence or place of business.
• Coordinate and communicate between the departments within the store to help all departments get product delivered directly to the guest. You will work one on one with departments to aid in all areas of the store in between orders.
• Develop maximum guest & team member relations through a friendly and courteous behavior.
• Promote a high level of morale within the store, utilizing friendly but professional methods of honest, open, and consistent communication.
• Provides a safe, clean and positive environment and consistently builds and supports a friendly culture that is based on relationships and continuous improvement.
• Has knowledge of and complies with all company policies, procedures, programs and directives. Refers to Team Member Handbook continually to ensure policies and procedures are followed. Promotes a harassment-free environment, and immediately reports any potential harmful situation to management.
• Continually strives to build knowledge and skills, both personally and within the team and store through training and education of self and other team members.
• Attends team, store and company meetings as required contributes to profit and revenues and meets productivity standards.
• Understands and is capable with technology and the back-end systems.
• Fulfilling orders with expediency and quality for all needs of the store.
• Shopping and organizing orders within the designated areas of the store.
• Delivers all grocery orders, floral arrangements, pharmaceuticals, and additional special orders, and requests throughout the store with the guest in mind.
• Loading pickup orders into the guest's car in an expedient and friendly manner.
• Address all guest concerns in a polite, friendly manner and consistently going above and beyond to reach guest satisfaction.
• Approaches all situations and coordination throughout the store with the guest in mind.

Position Requirements:

• Minimum Age: 21 years of age due to delivery requirements
• Lifting Requirements: Ability to lift 30+ pounds
• Equipment: Computer, internet, grocery carts and bins, handheld computing device, cash register, etc.
• Physical Abilities: Regularly required to walk, stand, sit, twist, and bend repetitive use of hands and arms to push, pull, carry, lift, reach, grip and balance occasionally stoop, crouch, kneel or crawl. Lifting may include floor to shoulder and overhead lifting. Occasional use and climbing of step stools, ladders, or multiple flights of stairs required.
• Communication: Ability to write, speak, hear and understand the spoken word in order to respond promptly to pages, requests, team members and guests. Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
• Driving Requirements: Valid Driver's License and clean driving record required. Will need to be capable and comfortable driving large vehicles and traversing during challenging weather conditions. Must be comfortable with taking and using your personal phone to communicate with the store and guests while on deliveries. GPS and phone should only be used when the vehicle is parked, and only for Lee's related communication while on the clock.

Education or Skills: