Now Hiring - Batteries Plus Bulbs - Retail Sales District Sales Leader in Memphis, TN

General Function

Lead and manage retail and commercial market activities in order to achieve sales and profit goals. Positively contribute to the growth and development of store team through training, communication, follow up, planning, organization, recognition and support. Responsible for total market performance.

Sales Management

• Ensure execution of all retail and commercial in-store selling programs and promotions.
• Observe, demonstrate, coach and require Trust selling behaviors.
• Create and implement business plan and sales strategies such as Referral Pad distribution, phone answering scripts and add-on selling; track progress.
• Set team and track individual and store goals to achieve market performance goals. Train and coach behaviors to achieve goals. Recognize results.
• Collaborate with the commercial sales team to ensure appointment and sales goals are met.
• Ensure all team members are achieving individual prospecting and lead generation goals.
• Develop and drive Key Fob and Device Repair business within your market to meet sales targets, quality, and turn-around times.

Personnel Management

• Demonstrate and require a customer-first mentality.
• Manage schedules within budgetary needs
• Develop and supervise Store Managers. Provide training for all retail, operational, and safety policies and processes.
• Delegate tasks, validate completion, and ensure policies and procedures are being followed.
• Provide ongoing coaching, development, and recognition. Develop team for future roles, ensure the team understands the deliverables and is supportive of innovation and change.
• Perform timely evaluations and implement progressive discipline.
• Recruit, interview, select and hire with assistance of Human Resources Department and/or District Manager.

Qualifications

• Minimum H.S. diploma/equivalent; Degree in business or retail management preferred.
• Minimum 3-5 years of retail management experience, preferably within a durable goods setting. Experience in commercial (outside) sales is desirable. Prior Batteries Plus store experience is strongly desired.
• Strong oral and written communication skills. Able to effectively manage confrontational situations in a controlled and courteous manner. Speaks clearly and effectively in a variety of settings.
• Working knowledge of Microsoft Office and capable of adapting learning to incorporate new technology.
• Demonstrated analytical and problem-solving skills. Must use judgment to recommend changes to existing methods and make decisions guided by established policy and precedent.
• Ability to handle multiple projects/tasks and meet deadlines.
• Ability to calculate simple math, percentages and ratios. A basic understanding of accounting procedures and financial statements is necessary.
• Strong technical aptitude; a basic understanding of electronics including the ability to accurately read gauges and work with hands.
• Must have valid driver's license and clean driving record.
• Must be able to work a flexible schedule to meet the needs of the business including peak seasons and special events. This includes the ability to work at multiple store locations, as needed.

Working environment

The physical demands required to perform the essential responsibilities of this position are as follows.

• This position requires the employee to regularly stand, walk and use hands to handle or touch; frequently talk, hear and lift up to 50 pounds; and occasionally sit, stoop, kneel, crouch, crawl, reach above shoulders, and lift more than 50 pounds.
• The position requires the employee to regularly use electrical cables, simple hand tools, a magnifying glass, spot welders, automotive and electronic testing equipment, as well as regular use of a phone, fax, computer, and printer/copier.
• Protective clothing and/or equipment used in this position includes goggles, gloves, and steel-toed shoes.