Now Hiring - Allstate - The Trusted Advisors Agency - Professional Services Insurance CSR in Bethany, OK

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

ALLSTATE Insurance experience and knowledge is not required but would be a great advantage

Salary Range: $45000.00 - $55000.00 per year

Benefits

Paid Holidays

Base Salary with Commissions

Paid Time Off (PTO)

Responsibilities

• Process customer policy change requests.
• Secure all Trailing Documents from customers.
• Handle all incoming claim calls from customers.
• Complete Evidence of Insurance requests.
• Develop new Financial Services opportunities.
• Document each customer contact in eAgent.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Provide exceptional customer service.
• Maintain client relationships with follow up phone calls.
• Claims follow up calls.
• Provides on-going support to insurance clients as needed.
• Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Great Customer Service Skills.
• Works well with other employees and is a team player with a positive attitude.
• Minimum 1 year prior sales experience preferred.

Company Description
We are a premier Allstate Agency specializing in Home, Life, and Auto insurance. We take our job seriously and tailor our clients' policies to their needs. We care, and it shows in our results! Our dedicated staff work incredibly hard to ensure that our clients are Completely Satisfied! We only hire the best and most dedicated employees to our team.