Now Hiring - Icelandirect, LLC - Professional Services Inside Sales Coordinator in Clifton, NJ

Full description of the position

Inside Sales Coordinator - Nutraceutical/Dietary Supplement/Pet Supplement

Icelandirect is a contract manufacturer and private label supplement company that makes high-quality premium fish oils supplements, vitamins nutritional, and fish oil emulsions in a variety of TG and EE concentrations.

We are a top omega product supplier in the United States. Our products are GMP-compliant and can be produced as emulsions supplements, powders, softgels, liquid-packaged, or capsules.

We deliver bulk materials orders and custom formulations. Many of our manufactured products are listed on Amazon and other high profile distribution channels.

Key responsibilities

• Act as first line technical representative to customer during initial contact and qualify customer needs. Follow-up on all aspects of requests, both written and verbally. Match Nutrapak/Icelandirect products/capabilities/services to customer requirements.
• Actively seeks and identifies leads using internet, referrals, industry articles, associations, etc.
• Nurtures and grows existing customer base; negotiates and closes sales
• Implements yearly sales budgets and drives for exceeding results in terms of sales, pricing and margin management, and portfolio leverage at existing and new accounts.
• Performs proactive, outbound sales activities such as: post sales customer follow-up and promotional campaigns to existing customers, prospects and leads
• Maintains lead and customer data/records including updating all activities, contacts and correspondence within internal sales tools (CRM)
• High volume customer contact via phone and e-mail

Work experience:

• 3+ to 5 years
• Proven sales experience dietary supplement industry preferred but not mandatory, telephone sales and cold calling experience strongly needed

Education:

• Bachelor's or above Degree or equivalent experience sales or Business related field

Skills & Competencies required

• Excellent customer service, organizational and negotiating skills
• Detail oriented with good written and verbal communication skills
• Excellent telephone communication skills
• Computer skills with proficiency in Microsoft Office products, internet, CRM or Salesforce, Analytical skills
• Ability to work both independently and as a team player in a close-knit sales team
• Full proficiency in English

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Supplemental pay types:

• Bonus pay

Weekly day range:

• Monday to Friday

Ability to commute/relocate:

• Clifton, NJ 07014: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: One location