Now Hiring - American Car Center - Retail Sales Internet Sales Representative in Memphis, TN

Full description of the position

Overview:Does the opportunity to make an impact excite you, and are you looking for a career where you grow and learn every day? Do you have a passion for helping people? Are you customer-focused and willing to learn?

If so, then we are looking for you to join our team as an Internet Sales Representative at our corporate headquarters in Memphis, TN.

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A BIT ABOUT US*
We are American Car Center (ACC) – with over 20 years of service, we have become one of the fastest-growing auto leasing companies in the United States with a large dealership network across the Southwest. Our vision is pretty simple, to provide hardworking people with quality vehicles and innovative financial solutions. We drive success and change lives by helping thousands of people find the cars they need to get back to their daily life.

It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your craft every day. We work hard, but we also celebrate success and recognize our achievements. Our diverse workforce is key in delivering a customer-centric experience, and our commitment to this experience is the main component of our unmatched reputation. We are looking for top talent, like you, to join us. Are you ready for a career with more potential – and more purpose?

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OUR CORE VALUES*

• Integrity - Honesty and a strong moral compass guide our words and actions.
• Success - We provide opportunities in a challenging work environment for our employees to develop both professionally and personally. Through our hard work and ongoing development, we strive to improve our customers’ lives.
• Innovation - We are creative problem-solvers, continually seeking improvement in both ourselves and the processes that drive our business.

• Inclusion - We promote unity and empowerment among all our employees. Our diverse backgrounds, experiences, and ideas shape us as an organization and help drive our success.

• Service - We exist to serve our customers, coworkers, and communities where we conduct business. We promote unity and empowerment among all our employees.

OUR WORK PERKS

• Competitive pay with bonus opportunities
• PTO and paid vacation
• Work-life balance, because we know your life outside of work matters!
• Small company feel – we support each other and celebrate our wins together
• HUGE opportunity for career growth!
• Fantastic total rewards package, including matching 401k, medical, dental, and vision insurance
• The small things matter…every Friday we treat ourselves to Gibson DONUTS!
• …and so much more!

Responsibilities:

• Be the first point of contact for our company and play an essential role in establishing trust and relationships with future customers via warm leads from our website, social media, phone or other third party sources
• Connect with our customers empathetically and follow system prompts for vital conversation points
• Ensure all customer inquiries are promptly handled (via either phone, text or email) to schedule and follow up on dealership appointments
• Keep client contact and appointment information updated in our CRM tool
• Continuously learn new ways to improve your communication techniques and knowledge about our products and services
• Keep a pulse on customer questions and ensure they have all needed information prior to their appointments.
• Strive to consistently exceed our minimum expectations and look for business development opportunities.

Qualifications:

• You have at least a High School Diploma (some college preferred!) with at least a year of customer service or sales experience
• You must have a flexible schedule and the ability to work Saturdays
• You’re constantly providing a “WOW” customer experience by going the extra mile
• You are team-oriented, empathetic and are able to relate to the situation of others
• You’re accountable – and build trust through responsible actions and honest relationships
• You’re an exceptional communicator with a genuine demeanor ready to make a positive impact
• You set aggressive goals that are achievable, then focus on exceeding them.

Are you getting excited yet?! APPLY NOW for immediate consideration, we would love to speak with you!

Location: 6775 Lenox Center Court, Memphis, TN 38115

Job Type: Full-time