Now Hiring - Inside Sales and Customer Service Manager in Albany, OH

Position Summary: The Inside Sales and Customer Service Manager will oversee, hire, train and manage both the Inside Sales personnel and Customer Service personnel.

Essential Duties and Responsibilities:

● To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

● Manage inside sales team and account support specialists.

● Develop strategies and implement plans to grow sales.

● Meet monthly sales and achieve year over year annual sales growth.

● Continuously prospect and follow up with new customers.

● Generate weekly sales reports using Salesforce.

● Operate within expense budget guidelines and policies.

● Expense Report completion bi-weekly.

● Stays abreast of market trends and changes in the compounding industry.

● Attend trade shows/events as required.

● Resolve customer escalations.

● Coach and motivate sales and customer service teams.

● Oversee customer and License Specialist role.

● Provide reporting to VP of Sales and CEO.

● Set objectives, coach and monitor performance of sales representatives.

● Recruit, test, hire sales and customer service representatives based on criteria agreed upon by senior management.

Qualifications:

● BS/MS degree in business administration/related field or equivalent experience required.

● At least 5 years of management experience required. Pharmaceutical sales experience preferred

● Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets.

● Proven ability to drive the sales process from plan to close.

● Excellent mentoring, coaching and people management skills.

Compensation:

Competitive Salary and Benefits, including medical, dental and 401K.

Job Type: Full-time

Pay: From $25,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Albany, OH 45710: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management service: 4 years (Required)

Work Location: One location