Now Hiring - Muhammad Ali Center - Nonprofit And Ngo Special Events and Sales Coordinator in Louisville, KY

Full description of the position

ABOUT THE MUHAMMAD ALI CENTER

The Muhammad Ali Center was created to honor the life of The Greatest and Louisville's most prominent influence. We exist to mobilize his legacy to foster respect, inspire generations of changemakers and advance social justice. We, like Muhammad Ali, are here to create a world in which hope is realized and all people can reach their Greatness.

From the Ali Center's inception, Diversity, Equity, & Inclusion have been central to our core values. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for social and racial justice. Diversity includes not only race and gender identity but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one's identity. We believe that all our employees' points of view are critical to our success and that inclusion is everyone's responsibility.

We strongly encourage people from all backgrounds and walks of life to apply.

JOB OVERVIEW:

The Special Events and Sales Coordinator is a key member of our Special Events team working directly with contracted and potential private event clients to ensure that all logistics and operational aspects of private-use events at the Muhammad Ali Center (MAC) are communicated and fulfilled.

JOB FUNCTIONS:

The coordinator will act as a liaison between clients and MAC operational departments, and outside vendors to ensure the implementation of successful private-use events and in-house bookings. The coordinator will support the Special Events Manager in the following ways:
Serve as the primary contact for all inbound correspondence, sales inquiries and site visit requests.

· Support the Special Events and Sales department with administrative duties and daily activities.

· Serve as the main point of contact for the in-house education team to facilitate school groups needing event space, public programming, etc.

· Service event client accounts using event management software Infor, Social Tables, Altru, and Microsoft Office 365 to ensure that all client needs relating to an event are fulfilled.

· Coordinator and oversee outside vendors setup and break down. Outside vendors include DJ’s, bands, florists, event planners, etc.

· Work with the building services and security team make sure event spaces are ready and prepared prior to client arrival.

· Help coordinate client correspondence to include: contracts, confirmation letters bookings, invoices related to facility use events, and other internal/external correspondence

· Work directly with the Special Events Manager to ensure all aspects of the facility use contract are fulfilled and to maintain client relationships for the purpose of ensuring customer satisfaction and rebooking of future business.

· Participate in bridal shows, travel marketplaces, and other industry-related events.

· Able to work a flexible schedule, including early mornings, evenings, and weekends, as event needs dictate. At least two-three weekends per month.

JOB QUALIFICATIONS:

· Must have an Associate’s degree or equivalent work experience in the hospitality industry with minimum of three years’ experience, preferably in a sales or customer service position. Previous venue experience is a plus.

· The candidate must possess excellent customer service and vendor relations skills.

· Must possess excellent organizational and time-management skills and written and oral communication skills.

· Able to work independently, set priorities, complete tasks and projects and is committed to continuous improvement.

· Demonstrates good judgment, analytical thinking, and decision-making and problem-solving abilities.

· Is a team player and is committed to assisting the building operations team with setting up tables, chairs, wiping down windows and helping with quick room flips as needed.

· Is committed to the goals and mission of MAC.

· Maintains confidential information.

WORKING & PHYSICAL CONDITIONS:

· Office setting from 10:00 A.M. to 5:00 P.M., but must be available to work flexible/additional hours as needed, including weekends, early mornings, and evenings.

· Typical physical demands include sitting, walking, standing, bending, climbing stairs, lifting, pulling, pushing, and carrying up to 25 lbs.

· The position may require occasional travel, including but not limited to trips to acquire supplies, and attend work-related functions and/or meetings/conferences all of which may at times be outside of and/or in addition to normal working hours.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Ability to commute/relocate:

• Louisville, KY 40202: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Louisville, KY 40202