Now Hiring - UnitedHealth Group Incorporated - Strategic Account Executive, Mid Market in Omaha, NE

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

The primary duty of the Mid Market Strategic Account Executive is to retain existing business working directly with assigned distribution partners and customers.

Primary Responsibilities:

• Responsible for the sale of renewals and NBEA for both medical and specialty lines in groups of 51-99 eligible subscribers
• Demonstrates exceptional service through the development of strong relationships with assigned distribution partners
• Responsible for maintaining a regular schedule of customer and broker connection points during the plan year as determined by local leadership.
• Collaborates sales efforts targeted at potential new and renewal accounts; collaborate with Account Executive and Specialty Account Executive to determine appropriate product(s) to position to assigned distribution partners
• Clearly demonstrate the value propositions for specialty business to improve customer growth and retention
• Develop and monitor client financial performance, including renewal planning and negotiation
• Direct dedicated functional experts (billing, customer service, claims, etc.) on corrective actions / steps to ensure issue resolution
• Education of distribution partners and customers on new products and offerings
• Trains and consults with distribution partners and employers on enrollment, benefits and electronic service processes
• Gathers data and identifies trends through strategic analysis of existing cases and offers solutions to meet customer needs
• Provides internal process improvement strategies (i.e. research issues to analyze root causes and determine corrective action; identify trends in process metrics and service issues.)
• Influences, demonstrates and trains employer groups about UnitedHealthcare's online electronic services, tools, and technologies
• Coordinates with the Field Account Managers on account management aspects of supporting existing customers
• Promotes and supports the Service Model, partnering with the appropriate service team for issue resolution
• Participates in special projects as requested by management
• Demonstrates understanding of national and local market dynamics and trends and how they may impact United Health Group / prospect / customer / and brokers
• Provides regular updates and analysis with assigned distribution partners, on quarterly bonus and United Advantage qualification and develop strategies to address performance gaps
• Detailed understanding of all UnitedHealthcare products, services and solutions
• Navigates UnitedHealthcare internal departments to produce positive service results for clients and the company
• Ensures the implementation of renewal plan changes are managed through the entire renewal process for both medical and specialty business
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree or an equivalent combination of education and experience
• State Life and Health Insurance License
• Maintains a valid driver’s license
• Proven successful sales or account management experience in a complex sales environment (health care industry preferred)
• Demonstrated knowledge of benefits
• Sales skills and selling ability
• Superior customer service skills including a sense of urgency and ownership for resolving client issues
• Underwriting, financial and analytical acumen
• Excellent group presentation and training skills
• Travel as required
• You will be asked to perform this role in a UHC office setting
  

Preferred Qualifications:

• 3+ years account management or sales experience
• 3+ years of strategic and consultative selling experience within the Insurance industry
• Experience working with brokers and consultants
• Experience in the 50+ EE market
• Solid working knowledge of UHC portfolio of products, marketing and managed care knowledge
• Solid problem solving and organizational skill
• Relationship management skills
• Anticipates problems and develops contingency plans
• Drive, innovation, persistency, tenacious
• Excellent communication (written and verbal) and listening skills
• Ability to be visible in the market by meeting with Brokers and Customers in person to establish, cultivate, influence, and manage relationships
• Ability to build and maintain strong client and producer relationships; customer focused approach
• Ability to prioritize and complete assigned tasks with limited direction and supervision
• Ability to be collaborative with sales team and distribution partners and strategic in managing renewal sales
  

Careers with UnitedHealthcare. Work with a Fortune 5 organization that’s serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.