Now Hiring - Sugarfina - Retail Sales Wholesale Sales Associate in Los Angeles, CA

Full description of the position

About Sugarfina:

Sugarfina is on a mission to disrupt the $200B confections industry with an innovative approach to candy, gifting, and the customer experience. Recently named to Fast Company’s “World’s 50 Most Innovative Companies” and “World’s 10 Most Innovative Retailers” list, Sugarfina is on an exciting path to becoming a dominant player in the global confections space.

Sugarfina has approximately 24 retail locations in major cities across North America and Hong Kong, a rapidly growing ecommerce and mobile gifting platform, a fast-growing corporate and custom gifting business, and high-profile wholesale partners such as Nordstrom, Neiman Marcus, Bloomingdales, Macys, and Paper Source.

We’re growing quickly, with a laser-focused, collaborative, small-company culture. We believe that people make a company great and we’re working to build a team of smart, passionate, high-integrity individuals who love working together and can take our brand into the future. Our leaders inspire and empower their teams to build our brand, innovating constantly.

What We’re Looking For:

As a Sales Associate, you’ll play a key role in expanding the presence of Sugarfina through our luxury corporate and wholesale partners. You’ll partner with our sales team to grow our relationships with current accounts, identify and pursue new sales leads, and support the sales team with ongoing account maintenance. This is a great opportunity to launch a career in sales with a fun, high-growth company.

Responsibilities:

• Respond to incoming sales requests. We have exciting opportunities coming in from all over the world and you’ll be the first point of contact with these new customers. You’ll introduce them to the Sugarfina brand, provide product recommendations and support, write and enter orders, provide order status and tracking, and manage the day in and day out needs of our accounts.

• Create and Develop meaningful, lasting relationships with our accounts by providing amazing service, anticipating their needs, and surprising them with fun little treats when they least expect it.

• Based on your understanding of our current customer base you will go after new clients that can be exciting new wholesale revenue streams.

• Understand and analyze our clients’ business data and order history to best implement strategies to incase sales.
• Become a candy connoisseur. Our customers will look to you as the Sugarfina expert, and you’ll develop strong knowledge of our product line so that you can provide expert recommendations.
• Be a problem solver and anticipate client needs and overcome obstacles. We are looking for someone who can think on their toes to investigate problems and come up with time-sensitive solutions.

• Monitor the landscape for new wholesale and corporate opportunities as well as think outside the box on how we can expand our relationships with existing clients.

Requirements:

• College degree preferred but not required
• 2-3 years of account management or sales experience, preferably with a fashion or luxury brand.

• Exceptional Customer Service, Writing, and Time Management Skills
• Proficient in Data Entry, Retrieval and Analysis.
• Highly proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook) and other relevant hardware and software technologies.
• Prior experience with Net Suite is a plus.
• Organizational skills and ability to multi-task are a must.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Education:

• Bachelor's (Preferred)

Work Location: One location