Now Hiring - United Parcel Service, Inc. - Transportation And Logistics UPS Store Full time Sales Associate in Longwood, FL

Full description of the position

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

Associates are able to earn extra income through commission by selling various products such as print services, Mailbox services, and Notary.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment
• Performs other duties as required
• Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed
• Prioritizes and optimizes the work load to streamline the production flow

QUALIFICATIONS

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 20-30 hours per week

BENEFITS

• Paid Time Off
• Employee Discounts
• Uniforms Provided
• Excellent Advancement Opportunities

Job Types: Full-time, Part-time

Pay: $11.50 - $15.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Shift:

• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: One location