Now Hiring - Novatech - Retail Sales Solutions Architect / Pre-Sales Engineer in Nashville, TN

Solutions Architect / Pre-Sales Engineer

At Novatech, we are on a mission to provide exceptional customer service in the business solutions industry. From managed print and managed IT, to cyber security and cloud solutions, Novatech helps increase profits by empowering businesses to increase productivity, lower costs and drive growth through expert guidance and support of cutting-edge technology.

Imagine working for a company that celebrates innovation, teamwork, and growth. Novatech has been honored as an industry leader, a “Best and Brightest Company to work for,” and we just keep getting better! Bring your talents to Novatech and immerse yourself in a company that provides great benefits, professional development, and a passionate team of co-workers!

Novatech, Inc. currently has an exciting opportunity for you to join us as a Solutions Architect/Pre-Sales Engineer in our Nashville, TN office!

Your Job:

• Working closely with the Outside Sales team and Technical Account Managers who engage the prospect and customers, as well as the Professional Services team who installs the designed solutions
• Exhibit and advise about Technical Network knowledge including:
  • Microsoft Server O/S 2012 & 2016
  • Exchange/Office 365
  • SonicWALL, Fortinet, and other firewalling methodologies
  • Networking, switching, and routing
  • Remote connectivity methodologies
  • Leveraging of various scanning tools for network discovery
  • Consult & Design Methodologies
  • C-level, IT, and Office manager interviewing
  • Reviewing and analyzing reports
  • Understanding client environments and new technology insertion best practices
  • Gathering and analyzing network and application information
  • Line of business application research and compatibility discovery
  • Development of solution scopes and project plans
  • Identifying and documenting risks & mitigation plans
  • Delivering and articulating proposed solutions
  • Participating in handoffs to implementation teams
  • Mentoring
  • Sharing Best Practice knowledge and lessons learned
  • Assisting and providing guidance to peers
  • Assisting in the improving the overall customer service experience

Novatech provides competitive compensation, great benefits, a positive upbeat culture, and ongoing professional development for your career.

• Market competitive salary based upon experience
• Mileage reimbursement program
• Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
• 401(k) plan with matching company contribution
• Generous Paid Time Off, Volunteer Time Off, Floating Holiday, Company Holidays and Parental Leave
• $300 per year to contribute to achieving your personal wellness and fitness goals
• Employee Recognition Programs

Novatech, Inc. provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identification, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law.