Now Hiring - Abbott Laboratories - Associate Clinical Specialist, CRM - Manhattan in New York, NY
Associate Clinical Specialist, CRM - Manhattan in New York, NY
Benefits:
yesLocation:
New York, NYFull description of the position
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
PURPOSE OF THE JOB
Job Summary:
Working under general direction, provides engineering, sales, educational and technical support in
response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving CRM products.
ROLES & RESPONSIBILITIES
Provides technical clinical and programming assistance, primarily in support of sales/clinical team- Integrates into all accounts; builds trust and relationships; establishes strong rapport with customers.
- With gained product knowledge, becomes proficient in complex programming and case support.
- Interacts with customers and assigned institutions, physicians, and technicians, purchasing agents and administration staff.
- Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory
Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
- Provides technical (implant and/or procedural case coverage) support in response to field inquiries on a 24-hour, on-call basis.
EDUCATION & COMPETENCIES
- Bachelor’s degree in Healthcare, Life Sciences or a related field; or equivalent experience required.
- Requires ability to become certified on all CRM products.
- 0-2 years’ experience in medical device or a related discipline
- Ability to apply engineering skills and abilities to interpret and solve complex clinical problems.
- Comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
- Ability to concentrate on detail and work independently.
- Work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
- Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
Equipment:
Works with cellular phone, personal computer, iPad and product line technology. Operates a motor vehicle for trips to various company sites and outside vendor, field, and customer locations; and to commute to various airports for airline travel.
Working Conditions:
Work environment varies from office/field- including physician office procedure rooms and hospital operation rooms/personal residence with a low to moderate noise level to a variety of conditions caused by travel requirements such as customer offices, research labs, hospitals, hotels, use of automobiles, commercial travel, weather, etc.
Physical Demands:
Job activities require mobility and stamina involving a significant amount of walking, standing climbing stairs and sitting; manual dexterity to carry, reach, manipulate, handle and demonstrate company products as well as to write, telephone, use computer keyboard, etc.; stooping and kneeling to pick up
and carry equipment; and the ability to communicate clearly. Lifting requirements are normally up to 25 pounds but may exceed that on occasion. Requires clear vision and good depth perception.
The salary for this role is between $51,300 – $102,700
Abbott Laboratories
10000+ Employees
1888
Health Care Services & Hospitals
Healthcare
www.abbott.com
$10+ billion (USD)
108 Yes (amount not posted)
Abbott Laboratories
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Abbott Laboratories
108 Yes (amount not posted)