Now Hiring - Maud Borup - Professional Services Account Manager- Walmart in Plymouth, MN

Full description of the position

I.

Purpose

The account manager is responsible for handling the most important client accounts in the company. These accounts make up the highest percentage of company income, and the account manager must build and maintain a strong relationship with the client. Position will be the lead point of contact for all client matters, partner with, study, and anticipate the client’s needs, work within the company to ensure deadlines for the client are met, and go above and beyond to maintain and grow the account. The account manager will also bring in new business from client and/or clients via development of new relationships, driving assortment expansion beyond current departments, determining whitespace opportunities, and leading development for potential new categories.

II.

Duties

1. Develop and continue a solid and trusting relationship between account and company.

2. Bridge leaning gaps between account and company to further solidify the relationship.

3. Resolve account issues and any customer complaints.

4. Develop a complete understanding of account needs and train company personnel on those needs.

5. Implement support programs / systems at company to best serve account.

6. Manage support team for the account ensuring sales reports and store set analysis are done for each set.

7. Short- and long-term strategic planning to improve account results.

8. Negotiate pricing and contracts with the account and establish & enforce timelines for results.

9. Work with design, sales, creative, advertising, logistics, shipping managers, marketing, and other internal and external team members to ensure account has the highest quality of materials and best service level within agreed upon terms.

10. Collaborate with internal and external sales and marketing team to maximize profit by cross-selling and up-selling.

11. Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.

12. Meet all client needs and deliverables according to proposed timelines, especially information data entry with various deadlines.

13. In depth analysis of account data to provide account relationship management and support.

14. Expanding relationships and product assortments to bring in additional business.

III.

Knowledge

1.

Requirements

· 3+ years working with Walmart account systems in consumables and/or hardlines.

· 5+ years previous work experience in sales, account management, or relevant experience in consumables.

· Knowledge of Walmart online data entry systems and access management of those systems including Retail Link, 1WorldSync, Item360, ProSpec, ProSpecArt, Project Gigaton, Thesis, McLane Item Share, and Nielsen and IRI.

· Able to multitask, prioritize, and manage time efficiently.

· Goal-oriented, very organized team player.

· Encouraging to staff and team; able to mentor and lead.

· In-depth understanding of Walmart and their position in the industry.

· Eager to expand the company with new sales, clients, and territories.

· Able to analyze data and sales statistics to translate results into better solutions.

· Self-motivated and self-directed.

· Strong negotiation skills, with ability to follow-through on client contracts.

· Computer skills, and experience with CRM (Customer Relationship Management) software and the Microsoft Office Suite, with emphasis on superior Excel skills.

· Proven results of delivering client solutions and exceeding sales and support goals.

· Ability to work from office and travel as needed.

2.

Sources

· 4-year degree in Sales related field (business, psychology, marketing, with minor in mathematics, engineering, or computer science) and five plus years of sales experience in a manufacturing facility.

IV.

Contacts

1.

Internal

· All Maud Borup, Inc. departments at all levels.

2.

External

· Customers, Sales Personnel, Auditors

· Vendors and suppliers

V.

Responsibility

Responsible for the management and growth of the Walmart account and all related aspects as detailed above.

Job Type: Full-time

Pay: $90,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 4 years

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus pay

Travel requirement:

• Up to 25% travel

Ability to commute/relocate:

• Plymouth, MN 55447: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location