Now Hiring - Massage Envy - Spa Sales Representative in Brentwood, TN

Full description of the position

Do you love helping others?

Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Brentwood North. Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Brentwood North franchised location,* you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

• Help clients understand the benefits of regular massage, skin care and stretch.

• Establish relationships with members and guests to grow and retain a client base.

• Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

Here's what's in it for you:

The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with:

• Benefits that help you take care of you including free massages, bodycare, and skincare, a generous PTO plan, flexible scheduling, and an employee assistance program.

• A healthy compensation plan that rewards your hard work with a base hourly pay plus endless opportunities for sales commissions. Our highest performing sales and customer service associates take home commission checks of $500+ monthly, on top of their regular hourly pay.

• A dynamic, friendly environment where you're consistently challenged, never bored.

• Continual training to help you grow and refine your sales and customer service skills.

WHAT WE'LL ACCOMPLISH TOGETHER

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience. This includes:

• Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

• Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.

• Driving member retention through outreach via phone and email to current members.

• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.

• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

WHAT IT TAKES TO SUCCEED

We only succeed together, so we're looking for people with the passion and experience to be amazing. Those who thrive in this role are:

• Sales superstars who aren't afraid to take the lead in connecting clients to memberships, services, and retail products to support the mission of total body care.

• People of integrity ready to champion the well-being of members, guests, and team members and do the right thing (even if it isn't the easy thing). Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

• Masters of customer service who makes everyone they interact with feel valued and supported, whether in person or on the phone.

• Fast on their feet with the ability to think critically, juggle multiple tasks, and set priorities.

• Great teammates who can work well with other in a fun and fast-paced environment.

We Believe Our Differences Make Us Better

We're excited to hear from everyone with the skills, experience, and passion to do a great job regardless of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status. If you're ready to put your amazing sales and customer service skills to work to help people feel their best, we can't wait to meet you.

*Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location

Job Types: Full-time, Part-time

Pay: $12.00 - $15.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Day shift
• Night shift
• Weekend availability

Supplemental pay types:

• Commission pay

Shift availability:

• Night Shift (Preferred)
• Day Shift (Preferred)

Work Location: One location