Now Hiring - Expert. TFB Telesales in Louisville, KY
Expert. TFB Telesales in Louisville, KY
Be unstoppable with us!
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop!
The Telesales Associates for T-Mobile At Work are responsible for being the voice of our company for thousands of potential business customers. This role is responsible for being up to date on T-Mobile's ever evolving technology and the most competitive pricing plans with the ability to translate this into meaningful customer solutions.
Job Responsibilities:
- Answers inbound sales calls directly from prospective and/or existing business customers. Builds rapport with customers by probing for needs and recommending appropriate solutions. Expert in all T-Mobile products and services to appropriately right-fit customer to ensure customer satisfaction and loyalty. Accepts orders, closes sales, maintains customer records, and completes required documentation. Achieves monthly, quarterly, and annual sales objectives based on targeted metrics.
- Uncover opportunities greater than 20 units and set appointments for outside sales reps providing all details uncovered for them to close the more complex sale.
- Successfully completes continuing training to maintain knowledge of products, services, and sales approaches. Uses automated Knowledge system, as well as any training tools provided to deliver exceptional service to meet T -Mobile's productivity and quality standard.
- Education:
- High School Diploma/GED (Required)
- Work Experience:
- Less than 2 years Sales experience with quota / in a commissioned environment.
- Business sales experience
- Proven sales track record
- Customer service experience
- Knowledge, Skills and Abilities:
- Communication (Required)
- Windows (Required)
- Inside Sales (Preferred)
- T-Mobile Tools & System Knowledge (Preferred)
- Customer Service (Preferred)
- Licenses and Certifications:
- At least 18 years of age
Legally authorized to work in the United States
T-Mobile requires all employees in this position to be fully vaccinated for COVID-19, unless precluded from doing so by applicable law. The CDC currently defines “fully vaccinated” as two weeks after the second dose for Pfizer and Moderna, and two weeks after the single dose of Johnson & Johnson. T-Mobile will require proof of vaccination and will consider requests for exemption from this requirement during the offer phase (1) as a reasonable accommodation for medical reasons or sincerely held religious beliefs where the accommodation would not cause T-Mobile undue hardship or pose a direct threat to the health and safety of others, or (2) for other reasons under applicable law.
#LI-RD1
Travel:
Travel Required (Yes/No):
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
Never stop growing!
T-Mobile doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward.
If you’d like to receive more information about careers at T-Mobile, sign up for the T-Mobile Talent Community today! [please apply online]
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [please apply online] or calling 1-844-[please apply online]. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.
T-Mobile USA, Inc.
10000+ Employees
2001
Telecommunications Services
Telecommunications
https://careers.t-mobile.com/
$10+ billion (USD)
172 Yes (amount not posted)
T-Mobile USA, Inc.
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T-Mobile USA, Inc.
172 Yes (amount not posted)