Now Hiring - Interior Define - Studio Designer, Inside Sales in Charlotte, NC

Full description of the position

ABOUT THE ROLE
Interior Define is seeking new team members to play a key role in expanding our brand story in our market in Charlotte, NC. We are looking for a passionate individual who is excited to grow, innovate and disrupt the home furnishings industry through a transformative experience.
The ideal candidate is eager to help us expand our brand, and to create a unique customer experience that far exceeds the uninspired, traditional furniture buying process. We are a fast-growing start-up reinventing the way people shop for custom furniture (beginning with sofas).
At our core, Interior Define is a people first company. We are committed to building and empowering a team that is diverse, equitable, and inclusive across all facets of individual identity; promoting collaboration, shared learning, and contributions to our respective communities. We are proud to be an equal opportunity employer.

GENERAL QUALIFICATIONS
You are excited about building an innovative brand that prioritizes an elevated customer experience.
You have experience working on a team and can cultivate collaborative team growth and development.
You are detail oriented and are capable of managing the nuance of individual customer’s needs through close coordination with our sales, operations, and marketing teams.
You have a keen eye for design.
You know how to manage a project end-to-end and can keep team members on stringent timelines throughout that process.
You are comfortable communicating with customers and are able to maintain a calm and friendly presence throughout each customer interaction.
You adapt to each situation quickly and are able to drive full ownership of your work. You jump in and you solve problems. You are able to troubleshoot quickly, but also know the right times to ask for help.
You look for opportunities to make things better and faster (without compromising quality).
You are customer focused. Our brand revolves around delivering an exceptional and differentiated customer experience. With that, you aim to make each customer experience better and will never settle for “that is good enough”.
You are a team player and are capable of empathizing with others. You consider yourself to have an above average “E.Q.”

RESPONSIBILITIES
Serve as a Studio Designer in Charlotte with responsibilities including:
Sales and business development, executing marketing campaigns, raising awareness around the launch, contributing to our community outreach, and working collaboratively with a sales team to run our Charlotte sales and operations.
Manage the complete selling process from customer first touch to purchase execution and ensure the customer experience is exceptional.
Grow the sales team, while improving sales processes to ensure that sales growth never sacrifices our focus on customers and the I/D brand.
Field inquiries and ultimately sell to consumers over the phone, email, and through virtual appointments.
Help cultivate our brand culture in Charlotte, building a community around our new market.

ABOUT THE CANDIDATE
We are seeking a highly motivated individual who is excited about growth with the following credentials:
You have 2-3 years experience in sales in both a remote and on-site capacity.
You have a passion for home design.
You are comfortable managing sales relationships, setting team goals, and maintaining sales performance objectives.
You have exceptional attention to detail and the ability to translate details into actionable responses.
You are a clear, effective communicator.
You love interacting with customers (and teammates).
You are self-directed and willing to learn new things, ask questions, and promote customer experiences.

Great to have:
Retail project management experience.

Knowledge about design and furniture.

Proficiency in Excel and / or Google Sheets. Experience with Salesforce.

Comfortable in a start-up environment

We encourage you to apply even if you don’t meet all the outlined requirements. We love meeting talented individuals who are excited about our brand and eager to grow in a startup environment.

ABOUT THE COMPANY

Shopping for a sofa is one of the most important and emotional purchases anyone makes for their home. Your sofa sits in the center of your home, anchoring your space and influencing the way you interact with friends and family for years. Despite the significance of this purchase there was no brand making the experience more comfortable.
Interior Define is revolutionizing the way people shop for furniture (beginning with sofas). Through a vertical, made-to-order production approach and e-commerce focus, Interior Define crafts exceptional, customizable sofas and offers them for attainable prices. Interior Define makes customization easy: sofas can be tailored by size, fabric, configuration, leg style, and sit. Your space is unique. Your sofa should be too.

Job Type: Full-time

Pay: $35,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

COVID-19 considerations:
Vaccination required by December 2021.

Ability to commute/relocate:

• Philadelphia, PA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location