Now Hiring - SGL Carbon SE - Sales Support Specialist in Strongsville, OH

Full description of the position

Position Summary:

This position provides support to Area Sales Managers and VP-Sales, supports Order Entry and RFQs for the Americas, supports invoicing of progress billings and follow-up on payments and provides back-office support for the sales department.

Key Accountabilities:

• Provides support for Aftermarket Sales and Equipment Sales
• Organize daily sales back-office activities, such as – but not limited to:Performing market research with guidance of sales team
• Gathering and processing research market and marketing data

Assist and coordinate with sales teamOrganizing and assisting sales team’s calendarSupport sales team in pre-sales and post-sales activitiesProactively improve and maintain CRM data quality and integritySupport customers with RFQs and corresponding quotations

• Support Field Service planning, etc.
• Entering orders within SAP
• Tracking open invoices and following up on late payments
• Associates degree or equivalent experience.
• 1-2 years experience in customer service/technical customer service. Chemical industry experience is a plus.
• Fluent in English (Spanish and German is a plus).
• Knowledge of machining and manufacturing of chemical process equipment.
• Logistics (regulations, export control. Incoterms. Packing, etc
• Some familiarity with reading and understanding technical documents such as blueprints, parts lists etc.
• SAP-system software.
• Strong ability to communicate clearly and effectively.

Job Type: Full-time

Pay: From $53,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Strongsville, OH 44149: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location