Now Hiring - Integra Healthcare Equipment, Inc. - Account Manager/Sales in Ferndale, MI

Full description of the position

Quality and Service: This is the foundation on which Integra Healthcare Equipment was built. In 2007, Integra was founded with a core belief of providing the highest quality durable medical equipment with unmatched service levels to the patients that we service. Integra was specifically designed to serve the Hospice and Long-Term Care community. Because of our dedication to Quality and Service we have grown from our first location in Elmhurst, Illinois to servicing almost 8,000 patients across Illinois, Indiana, Wisconsin, Missouri, Michigan, and Florida as a trusted Durable Medical Equipment (DME) rental company.

To provide our partners with an enhanced customer service experience, Integra assigns a dedicated Account Manager to cater to each of our partners. The Account Manager role is essential to the success of Integra and are they liaisons between accounts and our operations team. They are the main point of contact and will perform in-service training / education for all of Integra’s product lines and online ordering systems, assist with new staff training, help resolve any concerns in real – time, routinely touch base to maintain excellent lines of communication between organizations, conduct quarterly business reviews, and collaborate with each account to meet objectives and to ensure a high level of service remains a top priority.

The Account Manager will also be responsible for prospecting and identifying new business opportunities for Integra. We are looking for an effective communicator that can easily build relationships within assigned territory. The Account Manager will meet with key decision-makers, build attractive proposals, create competitive price lists, and follow up on sales objectives to win new accounts.

Main Responsibilities:

• Build and maintain relationships with key decision-makers, and influencers, within the industry.
• Identify, explore, and strategize on how to obtain new business opportunities within your assigned territory. This will include scheduling meetings with potential business partners, creating professional-looking proposals, and analyzing data to provide competitive price lists.
• Attending scheduled meetings and training when requested by management on topics that include but are not limited to providing accounts with in-service education on new and existing products as needed, reimbursement, and marketing.
• Work with current customers to identify needs and providing them with the tools to help them be more efficient with their equipment rental program.
• Review/Edit service contracts to make any changes to service terms and to ensure language protects the company’s interests.
• Work closely with internal departments (billing, customer service, operations team, etc.) to provide excellent service to our clients.
• Attend trade shows, state association meetings, and local exhibits to professionally represent Integra Healthcare Equipment and to stay current with industry market trends.

Primary Requirements:

• Minimum 1 year of healthcare industry experience.
• Must have a Valid Driver’s License with mostly clean record for 3 years
• Must have reliable transportation to and from the clients’ locations
• Excellent communication skills
• Ability to multitask.
• Highly driven individual.
• Great interpersonal skills.
• Ability to perform with the highest quality standard set forth by the company, the industry, and the profession.
• CRM experience is a plus.
• Must have strong computer skills – Excel, Outlook, and Word.

Why work for us?

• Excellent Team focused culture!
• Lots of room for growth!
• Paid Time Off
• Vacation Time
• Paid Holidays
• Medical, Dental, Vision, & Free Life insurance
• 401K
• Employee Assistance Program
• Auto Allowance

We are an Equal Employment Opportunity Employer.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Home Health

Supplemental pay types:

• Commission pay

Education:

• Associate (Preferred)

Experience:

• Medical sales: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road