Now Hiring - Retail Sales Business Development Representative (Entry Level Sales) in Chattanooga, TN

The Business Development Representative (BDR) focuses on identifying, targeting, and developing relationships with prospective customers. The BDR will generate new business opportunities, with the goal of laying the foundation for a future mutually beneficial, consultative relationship that enables Bailey Company to provide One Material Handling Solution, including new, used, rental, and allied material handling equipment, warehouse solutions (racking, guardrail, lift tables, etc.), and telematics solutions.

The role will include a blend of in-person customer visits and cold calls, online prospecting using tools like LinkedIn and market reports, virtual meetings and Teams calls, online lead management, as well as calls and texts to existing customers to gauge customer satisfaction. This is an entry-level sales role with a “hunting” focus that will provide great experience, sales / communication / organizational skills, and supply chain industry knowledge. This position will report to the Regional Sales Director.

a. Prospecting

i. Mine industry market reports, new sources, customer data, and LinkedIn to identify prospective customers and key decision makers

ii. Generate warm sales leads via in-person cold calls, meetings, and virtual meetings / phone calls

iii. Proactively build and manage relationships with decision makers at all levels, including the executive level, of key accounts

iv. Manage sales leads as they come in, ensure they get to the right person, logged in CRM, and the customer gets contacted

b. Account Management

i. Coordinate delivery and pickup of equipment from customers as needed

ii. Quote products and solutions when directed by Regional Sales Director

iii. Log detailed call reports about sales calls and customer updates in CRM

iv. Provide regular progress reports to Regional Sales Director

v. Follow up with existing customers after a sale to conduct customer satisfaction surveys

c. Teamwork

i. Participate in the Bailey Company’s safety, training, and environmental sustainability programs

ii. Handle other duties and special projects as assigned

Education

• College degree (required)

Experience

• 1+ years of sales or consulting experience (preferred)

Skills and Abilities

• Desire to pursue a career in sales and willingness to make cold calls
• Great written and verbal communication skills (position requires significant face to face time with both customers and fellow employees)
• Excellent interpersonal and customer relations skills
• Proficient at Word, Excel, PowerPoint, etc.; willing and able to learn new technology
• Ability to learn technical product knowledge about equipment applications

LICENSES REQUIRED:

• Driver’s license

The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, highly motivated, and able to adapt to the forces around them—customers, suppliers, department employees, and co-workers. A successful candidate believes in and embodies Bailey Company’s Guiding Values:

1. We are a family business. Our family includes our employees, our customers, and our communities. We take care of our family.

2. We focus on our customers’ success. Our purpose is to help our customers succeed and to improve their performance.

3. We operate as a team. We believe in a team-oriented approach. We do not pass the buck; we make things happen.

4. We do the right thing. Even if it’s the hard thing.

5. We look to the future. We always look for a better way to do things. We evolve and embrace change. Technology is our friend, and we strive to be the most forward-thinking, tech savvy company in our industry. We invest heavily in the future. We believe in growth and self-development.

6. We believe in the importance, and in the power, of diversity. We embrace the diversity of humanity and believe in its power to inspire innovation, creative thinking, and positive culture.

7. We are stewards of the environment. We recognize the impact of our actions on our environment, and we strive to minimize our impact. We believe in sustainable energy, zero landfill operations, and green business practices.