Now Hiring - Sales Associate in Rocky River, OH

Job Description

The sales associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate expertly advises our valued customer by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing our best practices related to the industry.

The ideal candidate has previous sales or customer service experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He/she must be a fast learner who makes an effort to learn all aspects of the business in the shortest time possible. Candidate must be able to work with or without supervision.

Responsibilities

• Deliver outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practice good listening skills with customers and UPS store team members.
• Take ownership of the customer's shipping needs and offer viable solutions.
• Take actions to learn all product/service offerings, alternative solutions, and industry trends.
• Operate equipment, software, and devices in an expert fashion and willing to teach others.
• Package shipments for safe arrival including custom box building and cushioning contents.
• Open and Close store including maintaining Cash Reports, Work Station Preparedness and Maintaining Cleanliness.

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Sales oriented with the ability to up/cross sell products and services
• Prompt, reliable and hardworking
• Able to lift 40+ pounds
• Strong computer and internet skills
• Organized and detail oriented
• Neat, clean, and professional appearance

Job Types: Full-time, Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Flexible schedule

Shift:

• Day shift
• Evening shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekend availability

Ability to commute/relocate:

• Rocky River, OH 44116: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person