Now Hiring - Schill Grounds Management - Landscape Account Manager in North Ridgeville, OH

Full description of the position

What is the SGM Way?

We believe that Extraordinary Experiences come from Extraordinary People and that the foundation for Extraordinary People in Extraordinary Culture.

We are looking for a positive, energetic, competitive, and outgoing individual to join our dynamic sales team at our North Ridgeville Branch to carry out our company’s mission, vision, and values.

As an Account Manager, you will be responsible for account management, building and maintaining long-term relationships with focusing on client retention, quality management, and landscape enhancement sales, while providing oversight and management of field operations. A positive solution-oriented person who is relentless on customer satisfaction and follow-through are key to the success of this position. Account Managers have an incentive/commission plan, and a company vehicle and will receive a work phone and computer.

As an Account Manager/Client Care Specialist at Schill Grounds Management, you must be able to perform the following essential functions of the job:

• Serve as our client's primary contact to ensure customer satisfaction and outstanding quality of work.
• Conduct client meetings and site walk-throughs, upselling present opportunities for enhancements, and ensuring landscape maintenance operations meet quality and safety standards.
• Prepare estimates and proposals for presentation to clients.
• Make horticulturally correct recommendations to clients for improvements to their sites.
• Perform designated services and responsibilities for contracted snow removal.
• Meet regularly with the Branch Manager to review sales goals and performance.
• Follow all company policies and procedures.
• Perform any other duties as assigned.

JOB SKILLS AND PERSONAL CHARACTERISTICS

• Expert knowledge of landscape maintenance standards, knowledge of plant material, and installation standards
• Communicate Effectively in both written and verbal with co-workers and clients
• Project management and organizational skills
• Positive attitude and prepared to work in a cooperative team environment
• Be self-motivated and work independently
• Excellent interpersonal skills, outgoing personality

Physical Demands

• Employee will work in both an office and field environment; travel from site to site in various weather conditions; including rain, snow, sun, extreme heat, or cold.
• Employee could be required to sit and/or stand for prolonged periods; operate motorized vehicles
• Expected hours during the landscape season requiring flexibility to work between 6:30 am and 6:30 pm, including Saturdays to sell landscape services
• Potential work hours during the snow season include nighttime, weekends, and holidays to participate in snow removal activities.

Requirements

• Valid driver’s license with record acceptable to meet fleet insurance requirements
• Must be able to pass a drug and alcohol test
• Degree in landscape management, horticulture, or equivalent experience 5 years of experience with landscape maintenance
• CLP or CLT Certification, preferred
• Strong computer skills in Microsoft and other CRM systems

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

License/Certification:

• Driver's License (Required)

Work Location: One location