Now Hiring - Baker Electric, inc. - Construction Repair And Maintenance Services Sales Support Specialist in Escondido, CA

Full description of the position

Sales Support Specialist
Come and join our Commercial Solar group! We are growing and looking to hire a Sales Support Specialist. You would be joining an experienced and successful team and would be responsible for supporting the sale of Commercial & Industrial Solar, Battery Storage and Microgrid projects in Southern California. A successful Sales Support Specialist helps the sales team communicate with potential clients, send and process utility data requests, and prepare preliminary layouts and draft proposals.
The Sales Support Specialist helps qualify potential clients by following up through phone and email and completing a preliminary needs assessment. The Sales Support Specialist will utilize proposal tools and collaborate with Manager, sales, design and estimating teams.

Successful candidates will have:

Experience, Education:

• Associate degree in Business, Communications or more or related field a plus
• Administrative support experience
• Proficiency in Microsoft Office 365 (Outlook, Teams, Word, Excel)
• Proficiency in Salesforce or other CRM a plus

Behavioral Competencies:

• Exude a passion for communication
• Must be self-motivated with reactive and proactive client outreach
• Strong phone presence and experience of making phone calls to new clients
• Excellent verbal and written communications skills
• Strong drive to be persistent
• Strong listening skills
• Ability to multi-task, prioritize, and manage time effectively
• Be a team player, know how to work well with others

What you’ll do:

• Manage incoming lead flow with direction from Director of Renewables Sales and Proposal Manager.
• Proactively communicate with new and existing clients by phone and email to gather customer information and utility usage data, answer questions and qualify leads utilizing defined criteria (script)
• Perform data entry, accuracy validation, and update/maintain CRM (Salesforce) regularly and accurately
• Route and track qualified leads to Sales Team
• Learn and utilize solar design tool to create preliminary layouts for Sales Team
• Perform data entry into proposal creation tool and create preliminary proposals for Sales Team
• Complete post installation report, including gathering data from completed project documents, submitted sales proposals, and operations team
• Assist the Proposal Manager with overflow proposal and bid support
• Transition projects from sales to operations after project win, including transferring necessary project information and files to Project Engineer or other Project leaders with clean and accurate data
• Support marketing and sales initiatives by scheduling events and trainings, scrubbing databases, and updating marketing materials
• Maintain and track sales presentation materials within a central depository
• Work with CRM Administrator to troubleshoot Salesforce and integrated programs for the Sales Team
• Support Sales Management with general administrative support and other sales initiatives, such as, analyzing Salesforce.com stages, operations workflow, and more
• Administer and summarize reports from our CRM system in preparation for sales meetings, management meetings and as specified
• Maintain sales tool portals, manage access / upgrades in these portals.
• Prioritize, multi-task, and follow up with internal staff and customers consistently and timely
• Effectively work in a dynamic, high-energy environment and consistently meet goals and deadlines
• Other administrative tasks and assistance with other duties as assigned.

Location / work environment:

• Standard office environment. Individual will frequently be required to stand, walk, sit, talk, and hear. Occasionally may have to lift boxes full of materials for purposes of setup of programs, typically 25 pounds or less. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PAY TRANSPARENCY:
The starting hourly range for this opportunity ranges from $22-30/hr. The actual base pay is dependent upon many factors, such as training, transferable skills, work experience, business needs, and market demands. Other rewards may include incentive plan opportunities and annual bonus eligibility, which is based on company and individual performance. Baker provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, Employee-Owned Program (ESOP), paid holidays, and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. Please note that the compensation information is a good-faith estimate for this position. It assumes a rate based on location and experience.

ACKNOWLEDGEMENTS:
Baker Electric is an Equal Opportunity-Affirmative Action Employer / Disability / Veteran.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted. If you are selected for an interview, you will be contacted by a Baker Recruiter with [please apply online] email directly from our organization.

Job Type: Full-time

Pay: $22.00 - $30.00 per hour