Now Hiring - Richardson Sports Limited Partnership - Arts Entertainment And Recreation Ticket Sales Manager - CLTFC in Charlotte, NC

• Lead the sales efforts for all new Season Tickets
• Assist in the management of sales staff by determining sales targets, developing pitch points, aligning marketing and advertising to assist with specific campaigns
• Assist in developing sales leads through CRM initiatives and marketing
• Develop sales techniques and incentives to maximize productivity
• Hire, train and continue to grow sales staff individually and as a team
• Engage in the sales process and set tone by contributing to the sales process – be creative
• Assist with sales forecasting activities and setting performance goals accordingly
• Deliver sales presentations to key clients in coordination with sales reps
• Meet with key clients, assist sales reps with maintaining relationships and negotiating and closing deals
• Maintain high level of customer service to all clients/customers
• Sustain a team that continually achieves high productivity and maintains a high standard professionalism

• Sell Season Tickets, group tickets, and single match packages through meetings with current customers, outbound sales calls and networking contacts
• Assist (as needed) in the development, coordination, implementation of match day activities
• Committed to the support of department goals and objectives, such as budgets and sales goals
• Work with Ticket Operations to ensure all accounts are up-to-date on tickets, payment, etc.
• Assist in determining and implementing enhancement programs for current customers to generate sales and retention as well as locate incremental revenue opportunities
• Ensure proper maintenance of Season Ticket accounts is performed and current quality standards are met

• Work with all other Departments to improve communication and improve the fan experience
• Work directly with Marketing Team to maximize sales campaigns
• Committed to the support of Department goals and objectives in all areas
• Involvement in game day activities, promotions, and non-gameday sales events
• Facilitate special projects as assigned
• Additional related duties as assigned

• Minimum of 4 years of ticket sales experience
• Minimum 1 year of leadership responsibilities
• Must possess excellent communication skills with a focus on motivating and innovating
• Strength in teamwork, professionalism and time management
• Positive and mature attitude with strong leadership skills
• Must be flexible to work evenings and/or weekends.

• Experience with Microsoft Dynamics CRM and Archtics ticketing system

• Excellent organizational skills and attention to detail
• Strong verbal and written communication skills with a focus on motivating and innovating
• Works well under pressure while maintaining a positive attitude
• Strong leadership skills
• Must be a team player, reliable, and dependable
• Ability to make sound decisions and exercise independent judgement and discretion with integrity and accountability, while working in a fast-paced, high-demand, and sometimes strenuous environment
• Must maintain complete confidentiality of privileged, and/or sensitive information
• Must, at all times, display the character and values of the Tepper Sports & Entertainment brand
• Must be able to multi-task while managing time successfully

Charlotte FC is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.