Now Hiring - AvidXchange Inc - Information Technology Supplier Enrollment Representative (Inside Sales Representative) in Charlotte, NC

Full description of the position

About AvidXchange
AvidXchange is a leading provider of accounts payable (AP) automation software and payment solutions for middle market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone that works here, theyll tell you our people are at the core of who we are. We are all entrepreneurs who love to innovate and win with a passion for serving our customers. While we take personal ownership of our everyday work, we recognize that we only win as a team.

Since our founding in 2000 in Charlotte, NC, weve created a company of over 1,600 teammates working in one of our 7 offices across the U.S., or remotely. We're building more than a tech company we're building an experience. We remain committed to a culture where you can fully be 'you connected with others, chasing big goals and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you'll tell for years, you've come to the right place.

AvidXchange is proud to be Certified as a Great Place to Work. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years that AvidXchange is a Great Place to Work.

Job Overview

The Vendor Services Team focuses efforts on supplier education and the communication of electronic programs. The goal is to streamline the payment process for our clients while improving the speed of payment receipt by providing suppliers a comprehensive automated solution. This position will serve as a supportive resource for this team, and includes achieving assigned quotas, data gathering, and data entry.

Job Responsibilities

• Outbound calls to provide suppliers with value driven education
• Provide a professional and informative customer service experience for existing suppliers
• Perform exceptional data entry in our CRM
• Recommend process enhancements to improve business practices
• Support the efforts of Vendor Services activities within AvidXchange
• Professionally represent AvidXchange and its offerings by creating supplier excitement
• Support a team environment by sharing best practices, maintaining a winning mindset, and embracing values based culture with a great place to work.

Required Education, Skills, and Qualification

• High school diploma required
• 2+ prior outbound calling experience required
• 1-2+ years customer service or accounting experience is preferred

Proven track record of meeting or exceeding assigned quotas and goals

• Self-motivated and self-disciplined with a dedicated work ethic
• Detail oriented with excellent written and verbal communication skills required
• Strong proficiency in the use of computer software programs including Microsoft Excel and Outlook are essential; experience with CRM systems preferred
• Strong relationship building and customer service skills

Preferred Education, Skills, and Qualification

• Able to effectively manage time and multi-task deliverables successfully
• Assertive nature with a natural curiosity that can take direction as well as operate independently
• Be comfortable multi-tasking projects and self-managing priorities by setting appropriate expectations
• Enjoy working in a fun environment while operating with a natural sense of urgency
• Thrive in ambiguous environments and enjoy defining best practices instead of settling for the status quo

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.