Now Hiring - Marriott Vacations Worldwide Corporation - Travel Sales Representative -Hyatt Vacation Ownership in Escondido, CA

Full description of the position

JOB SUMMARY

Contribute to the success of the organization and sales site by effectively using sales techniques and processes to convert guests into owners. Develop relationships with prospective owners and share the amazing benefits of Hyatt Vacation Ownership. Sales Representatives work on site at the resort and provide tours to show our beautiful resort and accommodations.

We cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales). Compensation $15.00 hourly plus commission.

CANDIDATE PROFILE

Education and Experience

• Required:
• High school diploma or GED;
• Proficiency in English
• Preferred:
• One-year sales experience

Successful Candidates Will Be Willing To:

• Must be willing to work weekends and holidays as required by business needs

JOB SPECIFIC TASKS

Building and Maintaining Customer Base

• Answer guest questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
• Fulfill requests from prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
• Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.

Giving Sales Presentations

• Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
• Establish trust with the prospective guests throughout the entire sales process to build on-going rapport.
• Discover the needs of prospective owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
• Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
• Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
• Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
• Practice and continue to develop and improve sales script and presentation.
• Ensure clear understanding of finance options and present as an approach to ownership.
• Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
• Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
• Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
• Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.

EOE

Job Type: Full-time

Pay: $50,000.00 - $200,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay
• Monthly bonus

Ability to commute/relocate:

• Escondido, CA 92026: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Can you work weekends?

Experience:

• Sales: 1 year (Preferred)

Work Location: One location