Now Hiring - IMAGE Skincare - Consumer Services Inside Sales Small Business Account Representative in Lantana, FL

Full description of the position

If you’re a high-energy, ambitious leader in your profession, we want to speak with you! Our Philosophy is simple. Image Now. Age later™.

Image Skincare is an evidence-based clinical skin care company, providing professional skincare products and effective skincare solutions in over 60 countries worldwide. The most innovative brand in the industry, Image Skincare consistently produces the latest anti-aging, balancing, hydrating, and illuminating technologies to further our mission of helping the world to Age Later™

The Inside Sales Small Business Account Representative is responsible for maintaining and growing current customer accounts with sales from the prior year. Responsible for being the main point of contact for all accounts in assigned areas. The representative must handle incoming calls for their territories, ensure accounts are meeting sales quotas, provide educational support to assigned accounts and be able to communicate accounts needs to management.

Duties and responsibilities:

• Meet monthly, quarterly and annual sales goals
• Assist business accounts with growing their Image Skincare sales and services
• Schedule trainings with accounts via webinars/skype/zoom/teams as necessary
• Ensure all assigned accounts are contacted a minimum of once per month with noting salesforce of the attempt to contact.
• Host and instruct group webinars, virtual trainings and skype sessions and follow up with each attendee to ensure a post webinar order is processed
• Use reports provided for strategic call planning to reach customers
• Meet with management weekly to provide account updates, area feedback and strategic approach
• Ensure all written correspondence with accounts is documented within salesforce.
• Adhere to all company policies regarding product buy back and event request processes.
• Adhere to company credit card PCI policies when taking phone orders.
• Maintain a positive and professional attitude at all times with customers, co-workers and management.
• Complete all work according to deadlines assigned by management
• Send and use mass marketing emails strategically for account outreach

Qualifications:

• Licensed Florida Esthetician or similar
• Minimum of 3 years customer service/admin/tele-sales experience
• Experience in use of CRMs
• Strong verbal and written communication skills
• Knowledge of Microsoft Word and Excel
• Must have strong selling to customer needs ability
• Must have exceptional interpersonal and organizational skills
• Ability to work independently
• Must be able to work weekends periodically throughout the year
• Career oriented with a positive energetic attitude
• Be comfortable using multiple computer programs including online database and internet-based systems

Working conditions:

• Works in a temperature-controlled office environment

Physical requirements:

• Ability to sit for long periods of time
• Ability to move around the call center floor periodically throughout the day
• Please note the above job description is subject to change based on departmental or business needs. Other responsibilities will be assigned as necessary.

Benefits Available:

• 7 Paid Holidays
• Medical, Dental, Vision and Life Insurance (after 30 days of employment)
• 401 (k) (after one year of service)
• Employee Corporate Discount Program
• PTO (Paid Time Off)

Job Type: Full-time

Pay: Up to $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Work Location: One location