Now Hiring - Educational Data Systems, Inc. - Management And Consulting Program Director – Business Services and Adult & Dislocated Worker in Tampa, FL

Salary $65,000 year

Title: Program Director – Business Services and Adult & Dislocated Worker

Classification: Exempt

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Program Director position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

In this role as a Program Director you will support all areas of the Business Services and Adult & Dislocated Worker (ADW) program operations.

Essential Functions:

• Model Servant-Leadership by living EDSI’s core values
• Serve as a liaison for EDSI and CSTB in areas of data reporting, training needs, certifications and HR support
• Directly manage the Business Services and ADW program teams
• Possess knowledge of all Business Services and ADW program functions
• Strong community awareness of Hillsborough County
• Establish professional, working relationships with community organizations and partners
• Coordinate with CSTB Facility Manager for security and facility needs
• Assist in the creation of all programmatic policies, procedures and forms
• Supervise the Business Services and ADW teams, assists with disciplinary actions
• Analyze performance reports and makes necessary improvements as needed to ensure the organization is meeting its goals as negotiated with the State
• Conduct internal programmatic monitoring of team to ensure compliance.
• Review internal monitoring reports conducted by CSTB Program Monitoring team, compiles corrective action reports, trains staff, re-evaluates issues to ensure ongoing compliance
• Will keep executive level and senior management informed of all activities and any potential issues occurring in the centers
• Seek training and information on new and innovative programs that could have a positive effect on operations
• Research new approaches and products to provide continuous improvement and market alignment as changes occur with the economy
• Attend workforce development training opportunities throughout Florida and sometimes outside of the state for topics dealing with workforce programs and issues that could have an impact on programs
• Assist in compiling information into reports for EDSI, CSTB, Board of Directors, CSTB Committees service providers and the State as needed
• Participate in quarterly One-Stop Operator Partner Meetings
• Assist in the coordination of events as needed such as: training vendors, employers, and community partners
• Track, monitor and routinely review staff performance
• Conduct coaching with staff on personnel issues and develop corrective action plans as necessary
• Maintain compliance with all EDSI and CSTB policies and procedures including personnel policies
• Conduct presentations to promote Business Services and ADW programs internally and externally
• Review monthly budgets to monitor expenditures and approve expense reports
• Communicate with EDSI’s Regional Director of Operations about successes and areas of support needed to attain program goals
• Travel between offices and to local businesses in Hillsborough County
• Attend regularly scheduled meetings with all CSTB departments
• Other duties as assigned

Education and Experience Requirements:

• Bachelor’s degree or Associate’s degree, and three years of work experience in case management/human services or related experience
• Demonstrated experience managing, directing and coordinating a high-performing team to include professional development and mentorship
• Excellent communication, analytical and interpersonal skills
• Experience in a team-oriented environment with an ability to work independently
• Ability to converse with a wide range of professionals and demonstrate a positive professional attitude
• Bilingual in Spanish a plus
• Florida Workforce Professional Certification Tier I required (must be completed within the first year of employment)
• Proficient in Microsoft Office applications
• Valid Driver’s License