Now Hiring - Landscape Maintenance Account Manager in Wilmington, NC

Landscape Maintenance Account Manager (Edge Landscaping, Wilmington, NC)

An established Landscaping company in Wilmington NC is seeking an experienced Account Manager to join our expanding team. The Account Manager is responsible for managing a portfolio of landscape maintenance contracts and improvement projects in order to maximize customer satisfaction and retention. Proactively manage labor, company resources and utilize our advanced scheduling system to ensure the delivery of quality services. Set and achieve goals for revenue, profitability, and contract renewals.

PRIMARY RESPONSIBILITIES:

Act as primary contact for assigned accounts
Responsible for quality control and customer satisfaction
Develop long-term relationships with clients to ensure a trusted, open-line of communication
Conduct site inspections to evaluate services performed and communicate actions to be taken to operations manager and Crew Leaders
Provide estimates for enhancements project to improve the quality of our customer’s landscapes
Responsible for monitoring operation expenses versus established budgets by customer
Develop and coordinate plans for the efficient use of personnel and resources
Promote high standards for customer service, further our safety culture, and create a positive team environment
Assist in day to day shop operations
Help the management team deliver to our landscape crews, the best and most rewarding landscaping jobs in our service area
An Account Manager is a key leadership position with our company and is expected to be a leader of high integrity and character at all times

JOB QUALIFICATIONS:

Degree in Landscape/Horticulture or a business degree is preferred but is not necessary.
At least 1 year experience in managing a landscape division and or maintenance service contracts
Direct management of multiple landscape maintenance crews
Understanding of budgets, forecasting, and financial reporting
Proven career of business and management success
Stable and continuous work history
This position requires excellent organizational, leadership, communication, and time management skills
A desire to continue management and leadership education
Valid state driver's license and good driving record
Experience in recommending, pricing, and selling enhancements to improve the quality of the landscape

COMPENSATION and BENEFITS:

Competitive Salary based on experience
Company truck/phone and computer
Full Medical Insurance
Dental, Vision, and Life Insurance
Paid Holidays and Vacation
401K
Weekly Payroll
Continuing Education and Career Development Opportunities