Now Hiring - CCOCCI, Inc - SALES SENIOR ASSOCIATE in Rowland Heights, CA

Full description of the position

We are looking for a result-driven Wholesale Sales Senior Associate to be responsible for all sales job duties, from generating leads to closing sales. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance to high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers needs and provide assistance and information on product features
• Follow up with online / offline orders
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
• Able to attend 4 trade shows a year (Las Vegas & New York), sales meetings, and relevant company events

Skills

• Proven work experience as a Sales associate, Sales representative or similar role
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• High school degree; BS degree in Marketing or related field would be a plus

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• Health insurance

Schedule:

• Monday to Friday

Experience:

• Sales Occupations: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location