Now Hiring - Birch Lumber - Professional Services Inside Salesperson in Clifton, NJ

Full description of the position

Immediate Full-Time Opening: Inside Salesperson

Hourly Compensation Range: $25 - $30 per hour with incentive bonuses

About Birch Lumber Company

Birch Lumber was founded in 1948 and has been run by the same family for the past 75 years. This profitable company has been serving the lumber and millwork needs of commercial and industrial clients in Northern New Jersey. Birch Lumber carries the top brands, provides advice from an experienced staff, and a level of customer service that has been highly praised for 3 generations.

Position Summary:

Must have self-motivation and effective time management, ability to operate independently but also partner with others when needed, be able to work in a changing environment, have a desire to learn new things, and demonstrate customer service traits with individuals both inside and outside the company.

Duties/Responsibilities

• Provide initial customer service to walk-in customers and social media sales leads.
• Work with customers via email, phone, and in person.
• Identify and resolve customer issues.
• Prepare estimates and establish follow-up procedures.
• Maintain customer data on Epicor business software and customer marketing database.
• Perform relationship management with website and system maintenance providers.

Required Skills/Abilities

• Epicor experience is a plus.
• Knowledge in Lumber/Construction business is a plus but willing to train.
• Solid skills in:
• Problem-solving
• Organization & attention to detail
• Time management
• Excellent phone skills
• Flexibility
• Technical Skills
• Microsoft Office Products: Strong in Excel and experience with MS Access. Solid working experience with Word, PowerPoint
• Epicor business software or similar customer and inventory tracking system - desired

Schedule:

• On-site 40 hours per week during regular work hours Monday to Friday, 8:00 AM – 4:30 PM

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Clifton, NJ 07014: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Inside sales: 2 years (Preferred)

Work Location: One location