Now Hiring - East West Property Management - Property Manager/Leasing Agent in Duluth, MN

Full description of the position

We are seeking a driven and motivated individual to fill the immediate property manager/leasing agent position.

The ideal candidate will have previous experience in the real estate field. Must be friendly, professional and have excellent customer service skills. Candidate to be computer-literate, and be proficient in Microsoft Office and Google web applications. Strong verbal and written skills are a must. The position may require working weekends and evening hours.

Job Responsibilities: Property Manager/ Leasing

• Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
• Immediately record all telephone and in-person visits on appropriate reports.
• Inspect available “market ready”, communicate related service needs to Maintenance Personager.
• Handle assorted tenant questions and issues.
• Demonstrate community and apartment and apply product knowledge to clients needs by communicating the features and benefits.
• Conduct property tours showing available rental units.
• Have prospect complete application and security deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications for approval. Follow up with the applicant regarding status.
• Ensure apartment is ready for the resident to move-in on the agreed date.
• Secure new resident’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to the community.

• Assist in monitoring renewals. Distribute and follow-up on renewal notices.
• Represent the company in a professional manner at all the times.

Administrative

• Maintain current resident files.
• Maintain and record daily inspections of the communities.
• Distribute all company or community-issued notices.
• Maintain accurate monthly commission records on leases and renewals.
• Assist management team with other various tasks as required.
• Consistently implement policies of the community.

Resident Retention

• Receive all telephone calls and in-person visits. Listen to resident requests, concerns and comments.
• Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
• Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
• Maintain open communication with Management and Maintenance Supervisor.
• Contribute to cleanliness and curb appeal of the community on continuing basis.
• Assist in planning resident functions. Attend functions and participate as host for any functions.

Neighborhood Marketing

• Participate in outreach activities on a regular basis to obtain prospective residents.
• Assist in placing, removing/updating banners, balloons, signs, flags, etc.

• Distribute newsletters, pamphlets, flyers, etc.

Essential Job Functions:

• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS, Google Apps

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

License:

• Real Estate License (Preferred)