Now Hiring - Smoky Mountain Resorts - Merchandise Sales- Hospitality in Pigeon Forge, TN

Full description of the position

Master the world of product and sales in a newly renovated Resort.

Sell products that bring the Resort experience to life! Perfect your customer service skills as we teach you lessons about sales, product rotation, and customer communication. You will get the opportunity to help guests take their vacation home through uniquely crafted products and interactive experiences.

Responsibilities

· Provide prompt, friendly, and professional customer service to our guests.

• Evaluate product placement to maximize exposure and sales.
• Learn all aspects of our POS and inventory systems as well as our PMS (Maestro).
• Give guests a positive experience with merchandise
• Interact with guests in a positive and friendly manner during all shifts.
• Receive TOSHA certification in order to handle biohazards in compliance with proper training.
• Create positive interaction with guests through interactive merchandise experiences
• Organize rotation of seasonal products.
• Provide accurate assistance to customer concerns and questions.

Benefits/Pay/Perks

You are important to us, and that is why we prioritize top-level benefits, starting with a competitive hourly rate of $16+ paid weekly. In addition, we offer health, dental, and vision insurance, Teladoc, year-end bonus, paid time off, 401k with a 4% match, tuition reimbursement, and employee discounts to some of the area's best attractions (various waiting periods apply). We believe your professional growth is important, which is why we prioritize internal advancement opportunities. We also love to recognize the awesome work our employees do all year, while having a little fun and relaxation, so we offer a Years of Service Getaway (paid vacation) to all employees after a calendar year of full-time service.

Schedule

Merchandise Salesmen work 8-hour day and evening shifts. Holidays and weekends are the most exciting and upbeat times, which means all team members work together during those times to keep the Merchandise schedule running efficiently! Overtime is a possibility, based on demand. The position is full time and year-round.

Qualifications

• High school diploma or equivalent preferred
• Experience/strong interest in sales
• Friendly, positive, and patient
• Outgoing and comfortable with participating in hands on guest experience

Culture

Smoky Mountain Resorts is a family-focused, collaborative, and goal-driven atmosphere bringing guest experience through hospitality, memories, and fun! We will guide you as you work in the field of merchandise, with a strong focus on guest relations and high-quality products. The Merchandise Supervisor is always excited to have personable and sharp minds involved in running the storefront. We will mentor you, encourage you, and push you to build stronger communication and professional skills.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Pigeon Forge, TN 37863: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location