Now Hiring - Arch Telecom - Telecommunications T-Mobile Retail Sales Associate WINTER HAVEN | Cypress Gardens Blvd. Avg all in $24 in Winter Haven, FL

What will you do as a T-Mobile Associate or T-Mobile Expert? Learn and build proficiency in customer service, while concurrently providing a best-in-class customer experience and building loyalty by:

• Approaching service and sales needs with patience, honesty, and empathy.

• Becoming proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:

• Completing training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.

• Building relationships with and partner with T-Mobile employees across channels.

• Engaging with fellow “Archers” and the T-Mobile brand through social media and neighborhood events.

The ideal candidate will bring:

• A strong desire to learn and master the skills required of our teammates and to build meaningful connections with our customers.

• Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.

• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.

• Effective at balancing customer experience and performance goals.

• 6 months of customer service and/or sales experience, retail environment preferred.

• Multi-lingual not required but a plus.

• REQUIREMENTS

• Be at least 18 years of age.

• High school degree or GED

• Ability to stand for long periods of time.

• Ability to lift objects weighing up to 25lbs.

• Reliable transportation

• Full Time (40 hours) or Part Time (20+ hours) availability

Perks & Benefits

• Employee Stock Ownership Program (ESOP) retirement plan

• Tuition reimbursement for full & part time employees

• Competitive hourly pay with aggressive commission structure

• Uncapped earning potential

• Career growth and advancement

• A culture of care & excellence

• Health, Vision, and Dental Benefits for Full Time Employees

• Discounted T-Mobile wireless plan

• Monthly sales incentive programs, contests, rewards and more.

Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!

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