Now Hiring - Property Manager in Grand Rapids, MI

Job Title: Property Manager

Department: Real Estate Development and Management (REDM)

Reports To: Senior Property Manager

FLSA Status: Exempt

Prepared By: VP of Real Estate Development and Management

Prepared Date: February 2021

SUMMARY

Manages the day-to-day implementation of and compliance with policies, procedures, and programs ensuring well managed and maintained properties, placing emphasis on positive response to the concerns and needs of our residents, environmental health and safety, and quality management.

The Property Manager must demonstrate a connection to mission-driven community development. A qualified team member will oversee 150+ apartments, duplexes, and/or homes in the GR area, in a fast paced working environment with continuously changing priorities. Carrying out the ICCF vision means picking up on new concepts in affordable housing property management, ideas that enhance the rental experience and positively impacts our neighbors and the Grand Rapids area.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

- Participates in the establishment and maintenance of a marketing plan and procedures to attract new applicants and retain current residents.

- Transmits subsidy billings and collects rents or other charges due, issues receipts, prepares bank deposits, and inputs information into property management software. Takes necessary steps to collect delinquent or other outstanding charges.

- Initiates and assists with preparation of notices and actions associated with termination of tenancy in compliance with regulations, laws, and directions from lawyer and owner.

- Investigates security or resident concerns or complaints. Proactively inspects property and rentals to determine needed repairs and identify unsanitary or unsafe conditions. Initiate corrective actions in all circumstances including those identified by other inspectors within the allowable time frame.

- Promotes positive relations and communications. Resolves resident concerns and complaints concerning other residents, visitors, or regarding other housing related matters.

- Participates in the establishment and maintenance of a constructive blended management approach (integration between property management and support services) to housing across the ICCF portfolio.

- In coordination with the Facilities Manager, arranges, directs and coordinates activities of maintenance staff or contractors engaged in cleaning and repair, including emergency, preventative, turnover, inspection, or routine, through utilization of property management software.

- Collaborates with Facilities Manager to ensure City Code Compliance inspections are completed as required.

- Monitors the budget, purchases supplies and equipment for use on property and authorize payment of services.

- Proficient in the use of property management software (Yardi, etc)

- Assists the Leasing Coordinator with interviewing prospective residents to ascertain needs/wants and housing qualifications. Explains occupancy terms and provides marketing information, including showing rent ready apartments and asking those eligible for application submission. Adheres to fair housing opportunity laws throughout the process.

- When needed, prepares rental agreements for lessees and compliance documents for initial, annual, and interim certifications as required with information input into property management software. Addresses and corrects any file audit findings. This work will be under the direction of the Senior Compliance Manager.

- This position requires outstanding verbal and written communication skills and the ability to interpret technical details (product and appliance manuals, etc.) as required.

- Ensures compliance with all company, local, state and federal safety rules and ensures that unsafe conditions are corrected in a timely manner.

- Reports all liability and community incidents to the corporate office immediately. Ensures that all workers’ compensations claims are reported and proper paperwork is completed.

- Maintains a positive customer relations attitude.

- Complies with all Federal and Local Fair Housing regulations and ordinances.

SUPERVISORY RESPONSIBILITIES

This job has no formal supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's degree (B. A.) from four-year college or university is preferred but not required.

Minimum 3 years working in residential property management, preferably with affordable housing;

Related experience and/or training or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Michigan Driver's License and acceptable driving record is required;

Michigan Real Estate Salesperson or Broker’s License preferred, or the ability and interest in obtaining one.

LANGUAGE SKILLS

Excellent communication skills are necessary to succeed in this position.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Ability to work with a diverse clientele showing respect and care for all people, regardless of ethnicity, culture, education, income, age, language, tradition, etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, sit, and reach with hands and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

ICCF is an EEO employer. Please send a cover letter and resume.

Job Type: Full-time

Pay: $44,000.00 - $48,000.00 per year

Schedule:

• 8 hour shift

Application Question(s):

• Do you have affordable housing experience?

Education:

• High school or equivalent (Preferred)

Experience:

• Yardi: 1 year (Preferred)
• Property Management: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location