Now Hiring - Gail's Harley-Davidson - Retail Sales BDC Representative in Grandview, MO

Full description of the position

What you will do

Be the first line of contact to personalize the customer's buying experience. Use the computer and phone system as your main tools to turn customers' dreams into reality. You will handle incoming leads from different platforms and turn them into appointments. When appointments arrive you will greet them and pair them with a sales associate to finish the buying experience.

Looking to jumpstart your career with a badass company?

Gails’ is the place for you. Made up by riders for riders, leading the standard and future of the motorcycle retail experience. Our teams spend their days fulfilling customer dreams. What could get better than that? We pride ourselves on creating a fast-paced, fun and team-oriented work environment that makes each day a new adventure. We are built on training our own and offer best-in-class mentorship opportunities for talented, hard-working individuals seeking to be a part of something bigger than themselves. We have a “promote from within culture” and many from our leadership team have worked their way up over time.

Requirements

• Must have passion for Motorcycles
• Self-driven with hunger to succeed
• Strong multi-tasking skills
• Consistent follow-up and time management skills to maximize client opportunities and finish daily tasks

Responsibilities

• Effectively handle internet leads
• Setting Appointments for customers to connect with a sales associate
• Making outbound calls daily
• Sending emails and text while effectively managing incoming emails and text as well
• Employee provides excellent client experiences and promotes customer loyalty
• Demonstrates thorough knowledge of all dealership products and services
• Effective management on online chats
• Follow up on unsold showroom prospects
• Bilingual is a plus but not required

Job Type: Full-time

Pay: $28,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Work Location: One location