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Now Hiring - Johnson Controls, Inc. - Customer Care Sales Representative in Lenexa, KS

Customer Care Sales Representative in Lenexa, KS

Johnson Controls, Inc.
Base Salary Yes (amount not posted)
Total Comp: NA
Quick Apply Save
Qualifications Years In Sales
Industry: Manufacturing

Benefits:

yes
Customer Size: all
Car Allowance: no
Sales Cycle: Short
Travel: none
Years Selling in Industry:
Education:
They Sell Machinery Manufacturing
To Whom Manufacturing

Location:

Lenexa, KS
3.6

Full description of the position

Job Details

What you will do

The primary role of the Customer Care Representative is to maintain and grow sales within a defined customer base and geographical territory. The representative will develop and execute a customer-focused strategy that will lead to greater retention of preventative maintenance contracts, higher revenue per customer and ensure greater customer satisfaction.

How you will do it

  • Adhere to current Johnson Controls policies, procedures, products, programs and services.

  • Manage all retention activities within an assigned service agreement customer base of $3M-$3.5M.

  • Responsible for retention, customer satisfaction and growth within the customer base.

  • Deliver increased sales against an assigned quota.

  • Act as the primary point of contact for the assigned customer base and develop a positive ongoing relationship with customers plus an intimate knowledge of each account (e.g., key decision makers, equipment, service contract, history, etc.).

  • Interface effectively with district operations to deliver and improve service delivery.

  • Determine customer needs and develop sales strategies to meet those objectives.

  • Report progress and metrics to operation and corporate teams on a weekly and monthly basis.

What we look for

Required:

  • High School Diploma

Preferred:

  • BA, BS or similar degree highly preferred.
  • Two+ years of sales and/or customer service experience with a similar product, service or industry.
  • Highly motivated and success driven.
  • Excellent communication skills and ability to quickly qualify opportunities.
  • High degree of self-discipline.
  • Independent, creative thinker.
  • Ability to sell intangible services.

What you will get

Competitive salary and Bonus Plan

Comprehensive benefits package including 401K, medical, dental, vision paid holidays and 15 days of vacation first year.

Extensive product and sales training with outstanding resources

Encouraging and collaborative team environment

#LI-DS1

Johnson Controls, Inc.
Company Size
10000+ Employees
Founded
1885
They Sell
Machinery Manufacturing
To Whom
Manufacturing
Website
http://www.johnsoncontrols.com
Revenue
$10+ billion (USD)

Johnson Controls, Inc. is currently hiring for 133 sales positions
Johnson Controls, Inc. has openings in: WA, WI, KY, TN, AL, ME, TX, NE, FL, OK, VA, IN, CA, KS, HI, ID, NY, IL, MI, AR, MD, AZ, MO, OR, UT, NC, CO, NV, OH, GA, PA, MN, & LA
The average salary at Johnson Controls, Inc. is:

133 Yes (amount not posted)

Johnson Controls, Inc.
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Johnson Controls, Inc.

Johnson Controls, Inc. is currently hiring for 133 sales positions
Johnson Controls, Inc. has openings in: WA, WI, KY, TN, AL, ME, TX, NE, FL, OK, VA, IN, CA, KS, HI, ID, NY, IL, MI, AR, MD, AZ, MO, OR, UT, NC, CO, NV, OH, GA, PA, MN, & LA
The average salary at Johnson Controls, Inc. is:

133 Yes (amount not posted)