Now Hiring - Jewelry Television - Retail Sales Jewelry Television - Job Fair - 2nd Shift At-Home Customer Care Sales Representatives in Knoxville, TN

Jewelry Television - Job Fair - 2nd Shift At-Home Customer Care Sales Representatives

Jewelry Television will be hosting a job fair for 2nd Shift At-Home Customer Care Sales Representatives on Tuesday, February 21st from 11:00am -1 :00pm & 5:00pm -7:00pm at our 9600 Parkside Drive Knoxville headquarters. All job fair applicants who wish to attend are encouraged to directly pre-apply for this position through this online application.

As a Jewelry Television At-Home Customer Care Sales Representative, your centric focus would be directly dedicated to delivering exceptional customer service to each of our highly valued customers. With world-class customer engagement in areas of customer sales assistance and customer support resolution, Jewelry Television’s Customer Care At-Home Sales Agents are continually striving to build strong, long lasting customer relationships by continually enhancing the Jewelry Television customer experience.

Date:

Tuesday, February 21, 2023

Job Fair Time:

11:00am - 1:00pm

5:00pm - 7:00pm

Location:

Jewelry Television

9600 Parkside Drive

Knoxville, Tennessee 37922

Training for this position will be held at the 9600 Parkside Drive (Knoxville, TN) campus location and will consist of two weeks of in-person training. High speed internet is a requirement of this position. Must be a resident of Tennessee.

The following full-time 2nd Shift At-Home Customer Care Sales Representative shifts are currently available:

2rd Shift - Start Times

• 2:00pm - 10:30pm
• 3:00pm - 11:30pm

Part-time weekend based shifts are also available.

Responsibilities:

• Answers and responds to continuously incoming customer calls with a high degree of courtesy and professionalism
• Represents JTV in a positive manner by exercising sound judgment and acting responsibly in the customer’s and the company’s best interest
• Assists customers in purchasing items from a live television show
• Recommends related items to be purchased - up-selling similar items to enhance the customer’s overall purchase
• Creates new customer accounts and updates existing customer account information
• Educates customers about multiple JTV products and services to include: methods of payment, shipping options, and return policies.

Requirements:

• Friendly
• Willing to provide outstanding customer service
• Excellent telephone skills
• Proficient computer, data entry, and online navigation skills
• Must have weekend and holiday availability

JTV Perks:

• Bonus incentives for product up-selling
• Weekly pay periods
• At-home working environment
• Outstanding employee benefit program with medical, dental and vision coverage available
• 401(k) matching contributions
• Generous personal/vacation accrual policy
• Great employee discount program through local vendors
• Exceptional employee discount on JTV product
• 24-hour private Fitness Center for all JTV employees and their immediate family (Knoxville Campus)
• On-site Medical Center (Knoxville Campus)
• Our employee park features a Walking Trail, Frisbee Golf, Pickleball, Volleyball and MORE! (Knoxville Campus)

Overview:

Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 29-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24 hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, [please apply online] is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015.

Jewelry Television® (JTV) is an Equal Opportunity Employer (EOE) that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Jewelry Television® (JTV) is an E-Verify employer and participates in the E-Verify program. Jewelry Television® (JTV) participates in the Tennessee Drug-Free Workplace Program.