Now Hiring - Cordant Health Solutions - Healthcare Field Account Manager in Knoxville, TN

Company Intro: Make a Difference Every Day Help Achieve Remarkable Outcomes in Addiction Treatment and Change Lives Join a Growing Company with Opportunity for Career Advancement Through an innovative toxicology and pharmacy program, we remove barriers to treatment and deliver life-saving services and medications to patients in a stigma-free environment. Join a company that is driven by a higher purpose—to make a difference in the lives of those they serve, especially those affected by addiction. We are Cordant Health Solutions®, and we are made up of motivated and compassionate team members who provide innovative tools and services through our unique pharmacy and drug testing programs to provide accurate, actionable results that help patients achieve success and optimize quality of life. A leader in quality standards, Cordant provides solutions for payers, clinicians and organizations involved with substance use disorder and criminal justice cases. Cordant is one of the only healthcare companies that offers monitoring and risk assessment tools through its innovative drug testing options and full-service, high-touch pharmacies, which specialize in the management and dispensing of addiction treatment medications. In combination with our pharmacies, Cordant's testing protocols and digital case-management tools help clients become more efficient and effective in using drug testing programs to monitor patient adherence, reduce risk, and improve patient outcomes. We are all part of the solution. Overview: Responsibilities:

• Efficient territory planning and management including pre-call planning and routing.
• Identifying growth opportunities within their current book of business including upselling new tests and products or taking away business from a competitor.
• Secure your book of business by providing a high level of service, creating electronic connectivity with the clients, and promoting Cordant's complete offering.
• Proactively prepare for and be aware of competitive tactics.
• Assisting with the on boarding process along with internal partners.
• Managing relationships with stakeholders in other functional areas.
• Maintain a productive relationship with Internal Sales, Customer Service, Sales Operations, and Lab Operations resources.
• Have a comprehensive understanding of all our product offerings.
• A thorough understanding of the implementation process including account set up, IT set up, customer service support, and lab operations.
• Develop and present to management a business plan (quarterly) that takes into account territory specific factors and company initiatives that will produce new business growth and help retain existing clients.
• Operate in accordance with our corporate compliance training. Maintain a strict adherence to legal and compliance guidelines.
• Utilize the company’s CRM as required. Including logging daily sales activity and maintaining an up to date pipeline.
• Accurately forecast new business wins and accounts that may be at risk of leaving.
• Complete necessary reports as is required.
• Attend sales meetings and trainings as required.
• FAMs are expected to stay up to date on current and relevant topics within healthcare that could have an impact on our industry.
• Understanding of territory specific health plan policies that may present advantages or disadvantages to Cordant and our clients.
• Other duties that may be assigned in the future.

Qualifications:

• Ability to execute on multiple priorities in a fast-paced, high pressure, deadline-driven environment.
• Demonstrated proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. Ability to learn new software quickly.
• Strong time management and organizational skills; ability to prioritize and multi-task.
• Ability to work independently and be self-directed.
• Ability to interact at all levels within the organization
• Strong analytical and interpersonal skills.
  

• Bachelor’s or Associate's degree in Business, Marketing or Communications, highly preferred
• 2+ years outside sales or account management experience (client facing), required
• Needs to be physically located in or near the territory that will be assigned, or willing to relocate
• 3-5 years’ experience in the healthcare industry, preferred

Benefits: About Cordant Health Solutions: Working at Cordant Health Solutions® means constantly being challenged to learn and grow in a fast-paced, dynamic, vibrant environment. Our team members are the key to our success. We are committed to providing an environment that offers a fun, positive work environment, career-building opportunities, and a positive work/life balance. Cordant supports its team members by providing a benefits package to eligible staff that includes: •Medical / Dental / Vision Insurance •Flexible Spending Accounts (FSA) •Health Savings Accounts (HSA) •Paid Time Off (PTO) •Volunteer Time Off (VTO) •Paid Holidays •401(k) with Company Match •Company Paid Basic Life Insurance •Company Paid Long Term Disability •Short Term Disability Cordant Health Solutions® is an Equal Opportunity Employer that believes diversity leads to a stronger organization. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, religion, ancestry, sex, age, disability, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, arrest or conviction record, predisposing genetic characteristics, or military status in hiring, tenure, training, terms, and conditions or privileges of employment. #HP123