Now Hiring - Home Base Property Management - Leasing Manager in Rock Island, IL

Full description of the position

LEASING MANAGER

Home Base Property Management, LLC, a subsidiary of Economic Growth Corporation, seeks a Leasing Manager to oversee the day-to-day operations of residential apartments, including marketing, leasing, maintenance, managing site employees and independent contractors, accounting, and compliance, as well as participating in state and local inspections for multiple properties with

80+ units in various communities in Illinois, primarily Rock Island, IL.

Duties include but are not limited to:

LEASING

• Reviewing, processing, and preparing all required paperwork for pre-applications, new applications, move-ins, re-certifications, renewals, and move-outs; securing signatures, orienting new residents to the property, accurately inputting required client information into the appropriate system
• Greeting prospective tenants
• Qualifying prospective applicant(s) according to property guidelines/tenant selection plan
• Ensuring prospects complete application paperwork, and securing the deposit in accordance with the Organization’s procedures and Fair Housing requirements
• Updating availability report and processing applications for approval; following up with application regarding status
• Ensuring apartment is ready for resident to move-in on the agreed date
• Demonstrating community and apartment/model and applies knowledge to residents’ needs by communicating the features and benefits; closing the lease
• Following up with prospects that didn’t close; referring to sister communities that meet prospect’s needs
• Inspecting models and available “market ready” units, and communicating related service needs to the appropriate personnel
• Building, developing, and maintaining resident relations while enforcing all rules
• Listening and respond to resident requests, concerns, and comments; diffusing stressful situations to avoid escalation of the problem, and reporting to the appropriate personnel when necessary
• Assisting in monitoring renewals; distributing and following up on renewal notices
• Accepting rental payments and immediately giving them to the appropriate personnel
• Properly recording payments received in property management software
• Maintaining current resident files
• Advising residents of referral concessions (if permitted)
• Maintaining confidentiality of all clients/residents

MARKETING

• Assisting with planning, attending, and participating as host for any resident functions as directed
• Monitoring advertising effectiveness; gathering information about market competition in the area, conducting surveys, and shopping competitive communities
• Participating in outreach marketing activities on a regular basis to obtain prospective residents
• Marketing units when they come available
• Assisting in placing any marketing materials
• Distributing newsletters, pamphlets, flyers, when requested

MAINTENANCE AND SAFETY COMPLIANCE

• Implementing policies to ensure compliance as required
• Answering maintenance service requests made by residents in a timely manner
• Answering questions for residents about the community, repairs, rent, rules, etc.
• Ensuring all maintenance repairs are handled satisfactorily
• Contributing to cleanliness and curb appeal of the properties on a continual basis
• Distributing all organization or property-issued notices
• Learning and ensuring compliance with all organization, local, state, and federal safety rules

What you’ll need:

• Must be self-motivated, organized, and able to meet deadlines
• Ability to manage multiple projects and properties simultaneously
• Must possess problem-solving skills
• Ability to work independently or as part of a team
• Previous supervisory experience
• Tax credit experience strongly preferred
• Working knowledge of MS Office Suite
• Valid Driver’s License and personal motor vehicle liability insurance; must meet the insurability requirements of the Organization’s motor vehicle insurance carrier
• Fair Housing Certification required; or the ability to obtain Fair Housing Certification within 2 weeks of hire
• At least 2 years of experience in leasing, customer service, sales, and/or marketing; or the equivalent combination of education and experience

What’s in it for you:

• Paid Vacation Days
• Paid Holidays
• Group Insurances (Health, Dental, Vision)
• Term Life Insurance
• Retirement Savings Plan

If you have the qualities we’re looking for, send your resume and salary requirements to Home Base Property Management, LLC no later than Tuesday, February 14, 2023.

Home Base Property Management, LLC conducts thorough pre-employment screening and background checks.

EQUAL OPPORTUNITY EMPLOYER.

Job Type: Full-time

Pay: $19.00 - $22.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Home Base Property Management, LLC adheres to current COVID-19 guidelines per the CDC.

Ability to commute/relocate:

• Rock Island, IL 61201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property management: 2 years (Preferred)
• Customer service: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location