Now Hiring - Level 3 Audiovisual - Telecommunications Sales - Sales Support Specialist in Mesa, AZ

Full description of the position

Job Functions - We are looking for a Sales Support Specialist that resides in Arizona.

Sales administrators provide essential support for the sales team. This position is responsible for the efficient handling of sales calls, queries and documentation in support of the productivity of our Business Development sales representatives.

Who We Are
Level 3 AV provides audiovisual solutions to businesses of all kinds. From LED wall displays to digital signage to enabling remote work, Level 3 AV is an award-winning, innovative leader in AV solutions for corporate spaces, healthcare, higher education, government, hospitality and more. Offering strategy, design and deployment with the most cutting-edge AV solutions, Level 3 AV is poised to become the leader in AV solutions across the globe.
Currently a $40 million organization with clients like CHASE, Four Seasons and Dignity Health, we are growing quickly, which means ground floor growth opportunities for our team members.
Our Culture
Voted a Best Place to Work by the PSNI Global Alliance in 2018, our employees describe us as open-minded, flexible, and supportive of work life balance. Innovation is at the core of who we are, and you will see it in our people, culture, reputation, and technology.
Everything we do is supported by our Core Values:

• Improve every day
• Do whatever it takes
• Take ownership
• Slow down to speed up
• Learn, share, repeat
• Elevate others
• Above all, build trust

The Role
A successful Sales Admin at Level 3 AV will:

• Like things done right, will go the extra mile to ensure accuracy
• Use detailed analysis in their approach to projects
• Prefer consistent, steady job responsibilities
• Work within established, routine processes
• Be well organized
• Make unhurried, well-thought-out decisions
• Thrive in a low-risk, process driven environment
• Hold a strong sense of time and self-management

As a Sales Admin, you will contribute to the organization’s mission by providing critical support to the sales team thus allowing new business growth. Reporting to the VP of Sales, you will create sales support documents and support client’s post-sale needs. You will do this by:

• Creating and Processing Administrative Support Documentation: Supporting business development with the production of RFP/bid response packages by proactively identifying what is needed for submission, organization of documents; Generating sales quotes; Creating weekly, monthly, quarterly, and yearly reporting on activity for the leadership team.
• Managing and Maintaining Systems: Ensuring accuracy and detail of information tracked in NetSuite CRM software including vendor information, universal logins for contacts, hi-res customer logo updates; Providing administrative support to state contracts; Formatting quotes per each customers unique requirements
• Supporting Clients: Managing customer prequalification and portal registration; Being available to take client phone calls, emails and general inquiries into the mid-sales and post-sale process; Provide a high level of customer service when interacting with current or potential clients
• Improving Sales Efficiencies for the Organization: Achieving key, ongoing sales support goals and growth initiatives; Sharing, learning, and collaborating with team members to develop strategies, improve execution, and generate ideas that drive team results and success.

Qualifications
We care more about who you are than what you’ve done. That said, here are some highlights of the type of person and background we believe would thrive:

• 1+ year of administrative experience, preferably supporting the sales function of an organization
• Associates or Bachelor’s degree
• Basic understanding of sales pipeline management
• Experience in the Audiovisual Industry a plus
• High level verbal and written communication skills
• Problem solving and trouble shooting skills
• Detail orientation and ability to follow-through with lengthy projects
• Excellent spelling, grammar, and business proposal preparation skills
• Creativity and independent thinking
• Deductive reasoning and application skills
• Proven proficiency in common software applications including but not limited to PowerPoint, Excel, Word, internet savvy

Do our goals align? If so, we would love to hear from you.

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Sales support: 1 year (Required)

Work Location: Hybrid remote in Mesa, AZ 85204