Now Hiring - Inside Sales Trainee in Mesa, AZ

TRAINEE

WHO WE ARE
At REECE, youre part of a big family. We have a strong caring culture that supports each other, along with the communities where we live and work. We also believe every person has his or her own story. Individuality is what makes us great. We are part of an industry that plays an important role in the health of society. The future here is bright. And with us, youre empowered to make a difference. Within a strong team environment, our people are encouraged to grow. We invest in their development both personally and professionally. With the right attitude, anyone can succeed with us. What you can accomplish here is limitless. Which is why for many or us this is our forever company.

Position Summary
The purpose of the Trainee position is to prepare individuals over a 12-month period for an Inside Sales or Estimator role, and longer-term, potentially Branch Manager, Outside Sales, or Corporate role, as their knowledge, experience, and performance allows. The Trainee will be cross trained in core business functions to include, but not limited to, warehouse operations, product delivery, sales, and customer relationships/service. Trainees will also be exposed to branch level accounting, inventory management, human resources, safety/compliance, and customer invoicing.

Essential Duties & Responsibilities

• Answer multi-line telephone system
• Assist customers
• Generate frequent progress reports on training status
• Pull orders with 100% accuracy and package safely to load on trucks
• Maintain a clean and organized warehouse and yard
• Use various moving equipment to handle large materials
• Ensure forklifts are kept in good and safe working condition
• Schedule UPS Shipments
• Make customer deliveries (non-CDL) as needed
• Work with walk-in customers regarding questions on orders, quotes and/or job specifications
• Assist with take offs, enter bids and process submittals
• Receive and check accuracy of inventory received from vendors
• Stock and restock inventory/materials
• Purchase material that is needed outside of regular inventory purchases
• Order regular stock inventory
• Generate new and repeat sales by providing product and technical information to customers
• Accurately process customer transactions such as orders, quotes or returns
• Work closely with vendors to make sure product shipment /delivery dates are adhered to and communicate appropriately to the customer of any changes
• Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system
• Load and unload trucks
• Proactively recommend products to customers
• Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints
• Assist with physical inventory counts
• Attend continuing education classes and University of Fortiline sessions as assigned
• Perform other related duties as assigned

Experience/Skills/Abilities

• Must be willing to relocate upon conclusion of the Trainee program
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Present a professional image at all times to customers and vendors
• Develop strong working relationship with customers
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
• Basic to intermediate math skills Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
• Ability to apply common sense understanding to carry out instructions. Ability to deal with problems involving several concrete variables in standardized situations
• Proficient in Mincron and MS Office (Word, Excel, Outlook)
• Safe operation of a forklift

Work Environment & Physical Demands

• Typical office and warehouse (inside/outside) environment moderate noise level
• Some travel is required as this position could potentially support other branch locations
• Regularly requires frequent standing, walking, sitting, use of hands, reaching
• Requires some stooping, kneeling, crouching, or crawling.
• Occasional lifting and/or moving up to 50 pounds

Education & Knowledge

• High school diploma or equivalent
• College degree preferred but not required

Our commitment to excellent customer service is just part of our story. Were also dedicated to supporting our most valuable asset, our associates! One of the ways we do this is by offering a variety of high-quality benefits for our associates and their families.

All full-time associates are eligible for the following benefits:
Medical and Dental Insurance
Flexible Spending Accounts
Company-paid Life Insurance
Short Term Disability
401(k) Plan
Paid Time Off (PTO) - plus paid holidays

Voluntary benefits:
Additional Life Insurance
Long Term Disability
Cancer/Accident/Heart/Stroke Insurance
Vision Insurance
We're an equal opportunity employer and we welcome diversity and inclusion! All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disability status.