Now Hiring - Client Success Manager (Home Care) in Cottonwood, UT

Position Summary:
The Client Success Manager is responsible for ensuring TheKey delivers a quality care experience to their assigned clients. The Client Success Manager is responsible for keeping up to date care plans for each client which includes physical, emotional, and social well-being for our clients, often creating life enriching opportunities and allowing as much independence as possible to be retained. The Client Success Manager is responsible to ensure we are the provider of choice. The Client Success Manager should partner with community resources and referral partners, always ensuring our reputation of quality care is maintained. The Client Success Manager is also integral to ensuring smooth operations and client satisfaction, supporting long-term retention of cases, and working in partnership with colleagues in the immediate team environment and in the larger TheKey community.

Minimum qualifications:

• Excellent customer service and conflict resolution skills.
• Computer proficiency and ability to document timely and accurate notes in systems related to client visits.
• Current driver’s license and proof of auto insurance.

Preferred but not a requirement:

• Bachelor’s degree in gerontology, health care, social work or related profession from an accredited university preferred.
• 1 + years of experience in health care, elder care, social work or related industry

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Work Location: On the road