Now Hiring - Les Olson Company - Retail Sales Sales Support and Customer Success Specialist in Salt Lake City, UT

Sales Administrative Assistant

Les Olson Company is one of the fastest-growing and most capable technology service providers in the West. We're looking for a Sales Support and Customer Success Specialist to join our team. Les Olson Company does I.T. the LOC Way: with talent, passion, and compassion, driving our continual growth and strong position in the market through superior service. If that sounds like the sort of team you'd like to join, read on!

Who We Are Looking For

We are looking for a creative, customer-service-obsessed individual to join our sales team! You'll assist our corporate sales team in implementing their vision for sales initiatives, including planning special events to get our customers and sales teams excited about what we offer. You'll also get the chance to interface directly with customers. You'll ensure that they are satisfied with our services, that their needs are being met, and that if either of those things isn't happening, you'll do whatever it takes to help them get the support they need. Empathy, problem-solving skills, attention to detail, and persistence will be skills that help you thrive in this role.

Primary Responsibilities

• Communicate with customers, keeping careful records of the details of those conversations
• Follow up internally to find solutions to customer problems or questions, acting as the voice of the customer within Les Olson IT
• Manage scheduling for corporate and local sales leadership
• Assist with weekly/monthly sales meetings
• Work with event coordinator on sales events
• Manage various sales programs as an administrator
• Prepare analytics based on sales data
• Keep our CRM (Salesforce) updated with customer contacts and the subjects of those conversations
• Support the on-boarding of new hires within the sales organization based on the established SOP
• Use various sales technology and data analytics

Qualifications

• Minimum 2 years administrative assistant or project management experience, customer success experience desirable
• Excellent time- and project-management skills
• Excellent organizational skills and attention to detail
• Effective verbal communication and active listening skills
• Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
• Ability to handle highly confidential information
• Must be flexible, a self-starter with the ability to prioritize and work independently

What makes Les Olson different?

Unlike most technology companies, Les Olson has been in business for over 65 years. We're a family-owned company, and remain family-operated to this day. The company began at the Olson family dinner table and has since grown to over 300 employees spread across nine locations in two states.

We take great pride not only in offering attentive and effective service to our customers, but in providing our team members with an environment that enables growth and development, both professionally and personally. We invest in our team, working with each employee to design a fulfilling career path that grows and evolves as they do.

"Work/life balance" isn't just a meaningless buzzword at Les Olson. We are protective of our employees' personal time and make sure they have the resources they need to care for themselves and their families.

We offer:

• Paid Time Off
• Sick Days
• Paid Holidays
• 401k match + Pension
• Full Medical, Dental & Vision + HSA
• Mental health care coverage
• Life Insurance
• Local Volunteer Opportunities

Job Type: Full-time, in-person

Schedule: Monday - Friday 8:00AM - 5:00 PM With opportunity for occasional overtime

Visit our website: [please apply online] Job Type: Full-Time, M-F 8am 5pm

Check out our website: [please apply online]