Now Hiring - Clemens Agency - Insurance Agent/Customer Service Representative in Urbandale, IA
Insurance Agent/Customer Service Representative in Urbandale, IA
Benefits:
yesLocation:
Urbandale, IAFull description of the position
As a Customer Service Representative for The Clemens Agency, you’d be the first point of contact for our clients – that’s no small responsibility. This part-time position also gives you the opportunity to work towards becoming a fully licensed, full-time insurance agent with the ability to earn commission on your sales and build a book of business yourself.
At its core, the CSR position involves multiple tasks including servicing agency customers, answering claim and new account calls, drafting customer communication and reports, as well as other duties as directed by the agents. If you’re looking for a role with potential for growth, a stable work flow, and a tightknit office environment, we’d be happy to review your resume to find out if we’d be a good fit.
Primary Responsibilities
- Process customer policy change requests.
- Secure all trailing documents from customers.
- Handle incoming calls.
- Complete Evidence of Insurance requests.
- Greet customers and help them determine insurance needs.
- Treat customer contact as a cross sell opportunity for all lines of insurance.
- Verify phone numbers, addresses and email addresses for all customers.
- Foster strong relationships with our customers to maintain a high level of client retention.
Requirements
- Willingness to learn and be intuitive to insurance issues.
- Positive and enthusiastic attitude.
- Ability to multi task, follow through and follow up.
- Excellent communication and interpersonal skills.
- Confident, Dependable self-starter who works well independently.
- Exceed both current and prospective client expectations.
- Problem solving capabilities.
- Ability to work toward getting a property and casualty insurance license (if not already licensed).
- Working knowledge of Microsoft Outlook, Word and Excel.
- State of Iowa Personal Lines license (preferred not required)
Schedule:
- Monday to Friday 11:00am-5:00pm
Salary:
- $28,080-$34,320 annual based on experience/licensing
- Paid Federal Holidays
- 60hr Paid Time Off annually
Supplemental pay types:
- Commission pay can be earn if licensed
Ability to commute:
Urbandale, IA 50322: Reliably commute or planning to relocate before starting work (Required)
Job Type: Part-time
Pay: $28,000.00 - $34,000.00 per year
Benefits:
- Paid time off
Contract type:
- Permanent
Supplemental pay types:
- Commission pay
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- Office
Ability to commute/relocate:
- Urbandale, IA 50322: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Clemens Agency
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Clemens Agency
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Clemens Agency
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