Now Hiring - HomeServe USA - Construction Repair And Maintenance Services Comfort Advisor- HVAC Sales Rep in Columbia, MD

Full description of the position

Environmental Systems Associates (ESA) located in Columbia, MD, and has been the experts in air conditioning and heating in Columbia for over 40 years. Our policy is Honesty and integrity, by adding value, making the best decisions and providing solutions for our customers heating and cooling needs. Our vision is to become the first-place people turn to for home repairs, and we invite you to be part of that vision!

Job Responsibilities:

The Residential Comfort Advisor is involved in building positive relationship with customers, closing deals, ensuring repeat business from existing customers, and making a positive impact in the company and the community. The ideal person is responsible for understanding the needs of the customer and how to meet those needs. A comfort advisor performs heat loss and heat gain load calculations; lays-out and designs HVAC systems; and has a general working knowledge of this industry.

• Develop proposals and maintain specification and documentation for estimates and proposals.
• Secure orders and renewals from existing and potential customers by means of on-site calls, telephone contacts and electronic communications
• Conducts post sales liaison with customers after each installation to insure that all sales agreements have been accomplished, and that the customers are satisfied with all aspects of the transaction.
• Assist in collection of current and overdue accounts.
• Maintain written and electronic records of sales related leads, contact information, referrals, future opportunities, follow ups to increase sales opportunities. Request referrals and reviews from customers.
• Conduct their self in a professional manner that promotes and enhances the ethical standard of the company.
• Coordinate the installation of all jobs with the installation lead; process all change orders.
• Maintain constant communication with all customers on their installation or service.
• Create and process installation sales orders.
• Sales forecasting.

Job Qualifications:

• 2+ year of residential HVAC sales experience
• Ability and willingness to work after hours on a limited basis to accommodate prospective buyers and seasonal workloads
• Good communication skills, time management skills, and be self-motivated
• Proficient in working with all type of computer and phone equipment as well as software to support your activities.
• A self-motivated, extroverted, tactful, organized, goals oriented professional with a high degree of integrity.
• A skilled and tested person with a proven record of direct sales experience and a genuine empathy for customers along with willingness to help others
• Adhere to a punctual and reliable schedule. Work a non-standard schedule with some weekend and night work.

What We Offer in Return:

• · Competitive pay with potential opportunities for bonus and commission
• · Retirement is around the corner! Plan ahead with our 401K and generous Company Match
• · Rest easy knowing your family’s health is important and we offer affordable Medical and Dental. We also offer Paid Vision benefits, and other voluntary programs including Short and Long-Term Disability, Life, ADD, Accident, and more!
• · Get your $ sooner with our weekly payroll
• · Give yourself a chance to recharge, recover and rest with PTO days…earn from Day One and the longer you stay, the more days you accumulate
• · Enjoy additional time off with 7 Paid Holidays
• · Become a master of your craft with continuous learning with opportunities for advancement and professional development
• · With a company who cares about YOU, come to work and enjoy what you do and with whom you work…
• · ….and much more!

We are an Equal Opportunity Employer

Job Type: Full-time

Pay: $26,143.23 - $111,524.87 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Weekend availability

License/Certification:

• Driver's License (Preferred)

Work Location: One location