Now Hiring - Higginbotham Insurance Agency, Inc. - Insurance HR Services - Employee Benefits Specialist in Atlanta, GA

Higginbotham, a privately held, independent insurance and financial services firm that ranks within the top 20 nationwide, has an immediate opening for a Benefit Coordinator/Specialist for our HR Services Department.

Higginbotham has been honored as one of the Best Places to Work by Business Insurance, Best Companies to Work for in Texas by Texas Monthly, as well as other accolades for employment practices. The firm enjoys an employee retention rate that is higher than the industry and state averages—an indicator of our attractive employee culture and competitive employee benefits package and employee ownership opportunities.

Location: Hybrid, 3 days in office; Work location will be at our office – Atlanta, GA, close to the Braves Stadium.

Essential duties and responsibilities:

The primary responsibility of this position is to administer client benefit plans including enrollments, changes, terminations, vendor interfaces, payroll deductions, COBRA, etc.

• Answer client calls and help their employees resolve benefit issues
• Ensure benefit setup for client in benefits system accurately reflects the contractual benefits plans
• Administer benefits systems through on-line enrollment processes
• Participate in the Annual Benefit Enrollment process including health, disability, and life insurance
• Process audits of enrollment transactions and other plan activity monthly
• Provide on-going consultation by answering administration questions, discussing regulatory updates, claim issues, and customer services problems with carriers
• Maintain HRIS system benefit module and update enrollment information as needed (typically annually at Open Enrollment)
• Enter and maintain accurate employee enrollment information within the online carrier
  portals

Qualifications and Skills Required:

• Strong organizational and time management skills with ability to multi-task
• Strong attention to detail and patience for tedious tasks
• Excellent communication and customer service skills with the ability to work well with others
• Ability to work well under pressure or time constraints
• Highly motivated and reliable
• Proficiency with Microsoft Office
• Ability to maintain a positive presence in the workplace and with clients
• Ability to work independently and as part of a team

Preferred Education/Training/Experience:

• Bachelor’s Degree preferred
• 1+ years benefits administration experience
• 1+ Human Resources Administration experience

Perks & Benefits:

• Generous employee benefits package which includes a robust wellness program
• Employee Ownership Opportunities
• Career progression opportunity – the potential for growth within the company