Now Hiring - Community Bank, N.A. - Commercial Insurance Account Manager in Johnson City, NY

WHO IS ONEGROUP?

OneGroup is a team of more than 200 insurance and risk management professionals who are ONE company acting as ONE team, with ONE focus and ONE mission: To serve each client as our ONE client.

OneGroup is one of the fastest growing independent insurance and risk management organizations in the northeast. With team members in 18 locations, OneGroup is able to provide best in class client resources while maintaining an entrepreneurial, friendly and fun environment. A subsidiary of Community Bank, NA (NYSE: CBU), OneGroup is headquartered in Syracuse, NY.

OneGroup’s company culture sets us apart from the rest. Our core values, what we call “The OneGroup Way” consists of the following:

Knowledge Development - Professional growth but also understanding the company, workflow processes and the right people to get the job done. Adopting a growth mindset in everything we do.

Big Picture – How your individual contributions connect to the bigger things around us that can make a difference to the client. How do you utilize your talents and the attributes of those around you to create a unique solution for the client.

Acknowledgement – Recognize others contributions, appreciate what others do and their strengths.

Transparency – An environment that encourages open communication and feedback.

• Develop and maintain good working relationships with clients.
• Introduce and promote new products through communication with clients.
• Increase the profitability of existing product lines by encouraging clients to use added-value services wherever possible.
• Consult on the most effective coverage for a particular need.
• Deliver good customer service by responding swiftly to queries and concerns from clients.
• Communicate with colleagues & carrier representatives, to maintain knowledge of new and existing products, Online quoting along with current market conditions and competitors' products.
• Ensure compliance with procedures of OneGroup by keeping up to date with all changes.
• Negotiate with underwriters to amend policies where necessary in order to meet client demand.

• Working knowledge and competency in use of Agency Management System (Applied Epic), Microsoft Office, and other software as required by position.
• Technical proficiency with coverages and various types of insurance policies as appropriate.
• Authorize binding of Commercial Lines coverage within authority granted by the carrier.
• Participate in seminars and training for skill and knowledge development.
• Perform other duties as required.

• High School Diploma

• Property/Casualty License Required

• Maintain Agent/Broker License through continuing education
• Earn or maintain CISR Designation

• 5 years Insurance Experience Required
• Working knowledge of Agency Management Systems
  • Experience in the Applied Epic system is a plus but not required
• Ability to use menu-driven software in addition to Microsoft office to include Outlook, Word and Excel programs
• Knowledge of Acord forms
• Self-motivated, ability to work independently and within a team
• Good organizational skills with the ability to manage multiple tasks efficiently

• Excellent oral and written communication and interpersonal skills
• An interest in meeting new people and relationship management skills
• Display trustworthiness, integrity, sincerity and discretion
• Good customer service skills
• A results-driven approach to meet core responsibilities and deadlines
• Attention to detail and accurate record keeping
• The ability to develop and deliver innovative ideas
• Excellent time management skills

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.