Now Hiring - Marsh Inc. - Commercial Insurance - P&C Account Management in Urbandale, IA

At Marsh, we are seeking a dedicated Senior Account Manager that can successfully manage a book of business, including retaining and generating new business. In this role, you will be making recommendations to clients and prospective clients based off risk analysis and strategic planning. You will also be responsible for meeting sales goals, strengthening and maintaining relationships with clients, and providing best in class service.

Becoming a part of our team will provide you with the opportunity to directly impact and work for an industry leading company.

What can you expect?

• Add value as Commercial Insurance Professional, building strong customer relationships to grow the book of business
• Spend time consulting customers on products
• Work with business contacts both internal and external to resolve customer issues, improve customer experience, or coverage offering

• Work with existing policyholders via the phone, email, and additional forms of communication to review their coverage needs
• Proactively reaching out to an existing customer base to grow and retain business

We will count on you to:

• Build and maintain relationships with clients to provide best in class service to drive growth and retention
• Serve as a client contact for day-to-day needs and answer standard client questions to improve the client experience

• Keep abreast of changing market conditions, understand and comply with all compliance, professional and transparency standards to better serve clients
• Manage and record all activities in the workflow system to ensure timely follow up by client, carriers, client team and delivery of final policy
• Develop relationships with prospective customers and promote the sale of property and casualty insurance products
• Act as a subject matter expert for other colleagues
• Provide expert guidance on training materials to help instill a solid commercial insurance foundation for all new team members
• Have a positive attitude, a team oriented mindset and the ability to jump in and support wherever needed.
• Strengthens and maintains relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Serves as a client contact and responds to client needs and questions to improve the client experience.

What you need to have:

• 5+ years Sales and customer service experience
• Proven sales ability in a phone based office environment
• 7+ years Commercial Insurance experience
• In-depth expertise on commercial insurance products with the ability to communicate effectively
• Ability to build and nurture client relationships
• Ability to plan, organize, be detail and deadline oriented and maintain a high accuracy rate
• Property & Casualty license
• Ability to work an 8 hour shift within the hours of operation; 7 am – 7pm CT Monday-Friday
• Flexibility to work overtime as needed to support the needs of your customers

What makes you stand out:

• Organization and prioritization with the ability to multitask and work in a fast paced environment
• Ability to effectively build relationships and problem solve
• Extensive Sales and Commercial Insurance background
• Excellent verbal and written communication.
• Ideal candidate has a positive attitude, is self-motivated and has the ability to multitask
• Experience with Microsoft office (Excel, Word, PowerPoint)

Marsh McLennan (NYSE: MMC) is the world’s leading professional services firm in the areas of risk, strategy and people. The Company’s 83,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit [please apply online] follow us on LinkedIn and Twitter or subscribe to BRINK.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

The applicable base salary range for this role is $ 62,700.00 - 100,400.00 USD Annual. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.